A
L1 Support / Webmaster (EDB)
full-time•Singapore
About this role
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<p data-start="158" data-end="176"><strong data-start="158" data-end="176">Beyond Secure.</strong></p>
<p data-start="178" data-end="871">AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to collaborate with confidence. Over 25,000 customers worldwide rely on the AvePoint Confidence Platform to prepare, secure, and optimize their critical data across Microsoft, Google, Salesforce, and other collaboration environments. AvePoint’s global channel partner program includes approximately 5,000 managed service providers, value-added resellers, and systems integrators, with our solutions available in more than 100 cloud marketplaces. To learn more, visit <a class="" href="http://www.avepoint.com/" target="_new" data-start="827" data-end="870">www.avepoint.com</a>.</p>
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<h3 data-start="878" data-end="907"><strong data-start="882" data-end="905">L1 Support / Webmaster</strong></h3>
<p data-start="908" data-end="1038"><strong data-start="908" data-end="921">Work Location:</strong> Singapore, onsite at client side<br data-start="931" data-end="934"><strong data-start="970" data-end="990">Employment Type:</strong> Full-Time</p>
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<h3 data-start="1345" data-end="1374"><strong data-start="1349" data-end="1374"><strong>Experience and Skills needed</strong>:</strong></h3>
<ul>
<li>Experience in managing day-to-day website update, including publishing content, images, and pages using a CMS (Eg. GovTech Optical).</li>
<li>Understanding in using web analytics tools to monitor traffic and performance.</li>
<li>Experience in performing ticket triaging, escalation, and resolution in accordance with SLAs using a ticketing system (Eg. JIRA).</li>
<li>Able to create and maintain relevant knowledge repository on systems, processes, and queries.</li>
</ul>
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<p> </p><div class="content-conclusion"><p><span data-teams="true"><span class="ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak">Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our <a id="menur12n" class="fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn" href="https://www.avepoint.com/company/privacy-notice" target="_blank">Privacy Notice</a>.</span></span></p></div>
What you'll do
- The role involves managing day-to-day website updates, including publishing content and images. Additionally, it requires performing ticket triaging, escalation, and resolution in accordance with SLAs.
About AvePoint
Beyond Secure. AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to collaborate with confidence. Over 25,000 customers worldwide rely on the AvePoint Confidence Platform to prepare, secure, and optimize their critical data across Microsoft, Google, Salesforce, and other collaboration environments. AvePoint’s global channel partner program includes approximately 5,000 managed service providers, value-added resellers, and systems integrators, with our solutions available in more than 100 cloud marketplaces. To learn more, visit www.avepoint.com.
If you have questions about your investment in AVPT please contact [email protected]
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Frequently Asked Questions
What does a L1 Support / Webmaster (EDB) do at AvePoint?
As a L1 Support / Webmaster (EDB) at AvePoint, you will: the role involves managing day-to-day website updates, including publishing content and images. Additionally, it requires performing ticket triaging, escalation, and resolution in accordance with SLAs..
Is the L1 Support / Webmaster (EDB) position at AvePoint remote?
The L1 Support / Webmaster (EDB) position at AvePoint is based in Singapore, Singapore. Contact the company through Clera for specific work arrangement details.
How do I apply for the L1 Support / Webmaster (EDB) position at AvePoint?
You can apply for the L1 Support / Webmaster (EDB) position at AvePointdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.