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Strategic Partner Clinical Care
full-time•West Melbourne
About this role
- Make a meaningful impact on quality, safety and innovation in healthcare.
- Permanent position with WFH flexibility
- Classification: $k + Superannuation + Salary Packaging
- Location Melbourne
Discover life-giving possibilities
Lifeblood is more than just a job or a career; it’s an opportunity to be part of something that matters. As an organisation, our purpose is simple: to give life. Together, we want to help you build a fulfilling career with Lifeblood.
About the role
The Clinical Care function at Lifeblood plays a critical role in ensuring the quality, safety and effectiveness of our processes, enabling appropriate care and follow-up for our valued customers. Our team of dedicated nursing professionals and support staff operate within our Clinical Principles Framework, grounded in Good Manufacturing Practice, Nursing and Midwifery Board of Australia standards, and AHPRA registration requirements.
We are seeking a Strategic Partner, Clinical Care to provide expert guidance, technical leadership and project support across the organisation. You will work at the intersection of clinical excellence, innovation and operational delivery and will be accountable to:
- Provide expert advice, guidance and technical support to initiatives and projects across Clinical Care as well as to donor centre teams.
- Support efficient blood collection processes, minimise wastage, and ensure safety for donors and recipients
- Partner closely with the Strategic Transformation and Readiness team to support innovation and continuous improvement
- Drive national consistency by sharing knowledge, insights and best practice across the network
- Identify and lead opportunities for innovation, process improvement and standardisation aligned to organisational strategy
- Provide project and subject matter expertise to Clinical Care, Donor Experience, and Strategic Transformation & Readiness teams
- Work closely with the Senior Manager, Insights and Innovation to establish priorities and deliver high-impact outcomes
Sound interesting? Here’s what we are looking for;
- Digital and technical aptitude, including data analysis and the ability to develop reports to support evidence-based practice
- Advanced process analysis and mapping skills
- Ability to influence data and effectively partner with other technical experts to drive innovation and educate on the use and interpretation of data
- Strong interpretive and problem-solving capability, with the ability to translate complex information for a range of internal and external stakeholders
- Outstanding communication and interpersonal skills, with the ability to build and sustain effective relationships across diverse stakeholder groups
- Proven ability to identify, assess and resolve problems using sound judgement
- Demonstrated commitment to quality, safety and best practice, including a strong understanding of cGMP / Quality Management Principles
- Leadership capability, with the ability to coach, influence and provide constructive feedback
- Ability to embrace curiosity, innovation and change in a complex environment
This is an opportunity to shape how we deliver safe, effective and consistent care at a national level. You’ll influence innovation, contribute to strategic transformation, and play a key role in strengthening outcomes for donors, recipients and the broader health system.
If you’re passionate about clinical quality, continuous improvement and making a genuine difference this role offers the chance to do all three
This is a permanent, full-time position rotating between WFH and one of our Melbourne Processing Centres. Lifeblood is proud to accommodate flexible working, and we are open to conversations around what this means to you.
Benefits and Wellbeing
We place our employee's well-being at the forefront and express gratitude and care for one another. As an Australian Workplace Equality Index recognised employer and one of Australia’s menopause-friendly organisations, we celebrate diversity and support all our people.
In addition to being a part of an organisation that is the heartbeat of the Nation, you will have access to the following:
- Ability to purchase additional annual leave
- Access to salary packaging with an option to package up to $15,900 for living expenses and $2,650 for meals and entertainment
- 14 weeks paid parental leave - no waiting period for either parent
- Our dedicated employee assistance program - Sonder that you can access 24/7 from an app on your phone
- Plus, many more!
Next steps
When it comes to recruitment we like to move fast, this means we progress suitable candidates through the hiring process as soon as we can.
We are a 2026 Circle Back Initiative Employer and commit to respond to every applicant. You’ll hear from us with an outcome after your application has been reviewed and assessed.
If selected, you’ll be required to complete a few background checks and we’ll help you through this process.
If you require any adjustments to feel more supported during our recruitment process, please reach out to us.
For information regarding the recruitment process, please contact Rich on [email protected].
**Please note we cannot accept applications via email so please apply online
his vacancy is being managed directly by Lifeblood’s Talent Acquisition team. We won’t accept candidates from external recruitment agencies on this occasion.
What you'll do
- The Strategic Partner, Clinical Care will provide expert guidance and technical leadership across the organization, ensuring quality and safety in clinical processes. This role involves supporting innovation and continuous improvement while driving national consistency in clinical care practices.
About Australian Red Cross Lifeblood
Australian Red Cross Lifeblood is a division of the Australian Red Cross. We’re an organisation committed to providing life-giving essence to support the everyday well-being of all Australians.
We’ll always be there for Australia. Not just by giving blood, but through our clinical excellence, commitment to education and our ongoing investment in research and development. We’re a team of experts who deliver safe, high quality products time and time again. We work tirelessly to develop innovative solutions; whether it be for blood, organ matching, tissue typing or donated breast milk. We’re here to support all Australians — from the youngest to the most vulnerable —when they need us.
We’re united through the power of humanity to build a healthier nation.
What we do is only possible through the generous donations of almost half a million unpaid voluntary donors.
They’re incredible. They’re indispensable. Without them, we can’t deliver the essential services critical to the health of Australians.
Ready to join Australian Red Cross Lifeblood?
Take the next step in your career journey
Frequently Asked Questions
What does a Strategic Partner Clinical Care do at Australian Red Cross Lifeblood?
As a Strategic Partner Clinical Care at Australian Red Cross Lifeblood, you will: the Strategic Partner, Clinical Care will provide expert guidance and technical leadership across the organization, ensuring quality and safety in clinical processes. This role involves supporting innovation and continuous improvement while driving national consistency in clinical care practices..
Is the Strategic Partner Clinical Care position at Australian Red Cross Lifeblood remote?
The Strategic Partner Clinical Care position at Australian Red Cross Lifeblood is based in West Melbourne, Victoria, Australia. Contact the company through Clera for specific work arrangement details.
How do I apply for the Strategic Partner Clinical Care position at Australian Red Cross Lifeblood?
You can apply for the Strategic Partner Clinical Care position at Australian Red Cross Lifeblooddirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.