AP
Boutique Assistant Manager
full-time•Madrid
About this role
Company Description
The present and future of Audemars Piguet are built on the invaluable contributions of all our talents. Inspired by the wealth of our past, we are excited about the endless possibilities that our future holds. Together, we are resolutely forward-thinking and strive for excellence in all areas of our business.
If this journey inspires you, come chart your own path within our family and let’s continue creating the extraordinary. Together, let's write the next chapter of your career!
Job Description
Be an ambassador and a leader in this success of the boutique and be accountable for providing best customer experience, for pre and post selling of the products of the boutique, for product and brand promotion and for making productive contributions by executing assigned work, within given time frames and in ways that meet objetives. Demostrate exemplary behavior and strong leadership, taking initiatives within the team. Bring solutions at any time. Play a key role in the development of sales. Subtitute the Boutique manager in case of his/her absence.
Responsabilities:
Replace the boutique manager while his/her absence
Participate actively to develop a new sales opportunities and client relationship development in line with objetives
Ensure the optimal customer experience in the boutique for new sales, customer service and all visitors. Provide reliable accurate and first class cutomer service.
In depth products knowledge and prices . Able to explain estimates repairs.
Ensure quality set up and organization of the boutique / front and back office .
Coordinate the internal and external events- individual and with the team.
Be an expert of all IT/Sales/ CRM/ Back Office tools and be a point of reference for the team on these tools.
Assistance in staff supervision:
Assist strongly the boutique Director by leading, coaching, developing the hard and soft skills and sales spirit of the team in line with sales strategy and objetives
Manage staff and operations planing.
Insure recruitment, integration, coaching, development, task definition, organization and follow up the sale trainees
Competences:
Collect CRM data and follow selling plans to create selling opportunities.
provide administrative and operational support on daily tasks and for specific Marketing events.
Manage client relationship and client experience within the boutique, handle effectively complex selling situations and respond to complaints effectively.
Client orientation, quality commintment and sence of initiative.
Qualifications
5 years on Luxuty Industry
Additional Information
Competitive salary.
Professional development opportunities
Audemars Piguet is an equal opportunity and affirmative action employer. Audemars Piguet hires without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.
What you'll do
- The Boutique Assistant Manager is responsible for providing the best customer experience and supporting the boutique manager in their absence. They will lead the team, develop sales opportunities, and ensure the organization of the boutique.
About Audemars Piguet
Audemars Piguet is the oldest fine watchmaking manufacturer still in the hands of its founding families (Audemars and Piguet). Based in Le Brassus since 1875, the company has nurtured generations of talented craftspeople who have continuously developed new skills and techniques, broadening their savoir-faire to set rule-breaking trends. In the Vallée de Joux, at the heart of the Swiss Jura, Audemars Piguet has created numerous masterpieces, testament to the Manufacture’s ancestral savoir-faire and forward-thinking spirit. Sharing its passion and savoir-faire with watch enthusiasts worldwide through the language of emotions, Audemars Piguet has established enriching exchanges among fields of creative practices and fostered an inspired community. Seek Beyond.
Ready to join Audemars Piguet?
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Frequently Asked Questions
What does a Boutique Assistant Manager do at Audemars Piguet?
As a Boutique Assistant Manager at Audemars Piguet, you will: the Boutique Assistant Manager is responsible for providing the best customer experience and supporting the boutique manager in their absence. They will lead the team, develop sales opportunities, and ensure the organization of the boutique..
Is the Boutique Assistant Manager position at Audemars Piguet remote?
The Boutique Assistant Manager position at Audemars Piguet is based in Madrid, Community of Madrid, Spain. Contact the company through Clera for specific work arrangement details.
How do I apply for the Boutique Assistant Manager position at Audemars Piguet?
You can apply for the Boutique Assistant Manager position at Audemars Piguetdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.