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Front Desk Supervisor
full-timeHampton$0k - $0k

Summary

Location

Hampton

Salary

$0k - $0k

Type

full-time

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About this role

Hotel :

Hampton Roads Embassy Suites

1700 Coliseum Drive

Hampton, VA 23666

Full time

Compensation Range : 17.00

Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors.

What’s in it for you?

The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

  • Career Growth & Learning – 40% of our management hires are internal promotions!
  • Invest in Your Future – 401(k) plan with company match.
  • Comprehensive Health Coverage – Medical, dental, and vision insurance options.
  • Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
  • Perks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
  • Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs.

Job Description

What You Will Do

  • Supervise daily front desk operations, ensuring smooth check-ins, check-outs, and everything in between.
  • Coach, train, and motivate front desk associates—you're the team’s go-to guru.
  • Handle guest concerns with grace, urgency, and a can-do attitude that sets the tone.
  • Monitor cash handling, shift reports, and compliance with brand and safety standards.
  • Jump in wherever needed—whether that’s answering phones, updating the reader board, or helping with VIP arrivals.

What We Are Looking For

  • Customer service and leadership experience – You’ve led teams, kept things calm under pressure, and know how to create a welcoming vibe.
  • Strong communication skills – You’ll coordinate with guests, staff, and other departments like a pro.
  • Detail-oriented and organized – From shift reports to guest requests, you keep the little things from becoming big problems.
  • Tech confident – Hotel systems, emails, reports—nothing fazes you.
  • Able to lift 50 lbs and stay on your feet – Because leading by example sometimes means grabbing a luggage cart.

Why Atrium:

Hear it from Maria:  For anyone considering a career with Atrium, I highly recommend it. The company is big on internal promotions, and there are always opportunities to grow, whether it happens right away or down the road.

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Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy

Other facts

Tech stack
Customer Service,Leadership,Communication,Detail-Oriented,Organized,Tech Confident

About Atrium Hospitality

Atrium Hospitality is a leading hotel and asset management company headquartered at Deerfield Point in Alpharetta, GA, overseeing a portfolio of 75 full service and select service hotels under the Hilton, Marriott, IHG, Wyndham, and Independent flags.

Team size: 5,001-10,000 employees
LinkedIn: Visit
Industry: Hospitality
Founding Year: 2015

What you'll do

  • Supervise daily front desk operations, ensuring smooth check-ins and check-outs. Coach and motivate front desk associates while handling guest concerns and monitoring compliance with brand standards.

Ready to join Atrium Hospitality?

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Frequently Asked Questions

What does Atrium Hospitality pay for a Front Desk Supervisor?

Atrium Hospitality offers a competitive compensation package for the Front Desk Supervisor role. The salary range is USD 0k - 0k per year. Apply through Clera to learn more about the full compensation details.

What does a Front Desk Supervisor do at Atrium Hospitality?

As a Front Desk Supervisor at Atrium Hospitality, you will: supervise daily front desk operations, ensuring smooth check-ins and check-outs. Coach and motivate front desk associates while handling guest concerns and monitoring compliance with brand standards..

Why join Atrium Hospitality as a Front Desk Supervisor?

Atrium Hospitality is a leading Hospitality company. The Front Desk Supervisor role offers competitive compensation.

Is the Front Desk Supervisor position at Atrium Hospitality remote?

The Front Desk Supervisor position at Atrium Hospitality is based in Hampton, Virginia, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Front Desk Supervisor position at Atrium Hospitality?

You can apply for the Front Desk Supervisor position at Atrium Hospitality directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Atrium Hospitality on their website.