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IAM TECHNICAL SUPPORT ENGINEER
full-timeTokyo

Summary

Location

Tokyo

Type

full-time

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About this role

About Atos

 

Atos is a global leader in digital transformation with c. 78,000 employees and annual revenue of c. € 10 billion. European number one in cybersecurity, cloud and high-performance computing, the Group provides tailored end-to-end solutions for all industries in 68 countries. A pioneer in decarbonization services and products, Atos is committed to a secure and decarbonized digital for its clients. Atos is a SE (Societas Europaea) and listed on Euronext Paris.

 

The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.

IAM Technical Support Engineer role for Evidian Identity & Governance Management / Evidian Web Access Manager products includes:

• Delivering technical support to customers

• Providing Professional Services to customers

• Delivering timely training and technical workshops to partners

• Providing Technical Support to Sales team (pre-sales activity)

• Participating in the localization of the products and manuals

• Elaborating solutions and architecture that answers to customer’s advanced requirements

Essential Technical Skills

• At least 1 years of experience with support of an Identity Access Management solution (ID 管理、ガバナンス、申請・承認ワークフロー、プロビジョニング、統合認証、 フェデレーション、2 要素認証)

• OS: Linux, Windows

• Directory: LDAP, Active Directory

The candidate is also expected to have some experience in technical documentation.

Additional technical skill would be a plus

• Programming experience with Java, PHP

• Database: MySQL

• Web technology: Apache, HTTP, HTML, JavaScript

Essential Performance Criteria

Communications

• Good presentation and communication skills for interfacing with customers.

• Ability to listen and synthetize customers’ need and requirements

Relationships

• Attitude- confident, friendly, helpful, sincere and positive.

Productivity

• Initiative - seek out learning opportunities; continuously increasing technical and professional skills. • Strong motivation in addressing, analyzing and solving complex problems

Required Qualifications

• Good knowledge of MS Office

Additional Qualifications below would be a plus

• Microsoft Certified Systems Engineer (MCSE)

• Knowledge of Oracle database

• Knowledge in Cloud platforms (AWS, Azure)

• Knowledge of network protocols

• Knowledge of federation technology (SAML)

Required Language * . Working knowledge of English. Ability to read and write.

 #LI-Japan

 

 

Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.

 

Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment. 


Choose your future. Choose Atos.

Other facts

Tech stack
Identity Access Management,Linux,Windows,LDAP,Active Directory,Java,PHP,MySQL,Apache,HTTP,HTML,JavaScript,Technical Documentation,Communication Skills,Problem Solving,Customer Support

About Atos

Atos Information Technology GmbH is a management consulting company

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Business Consulting and Services

What you'll do

  • The IAM Technical Support Engineer will deliver technical support and professional services to customers, as well as provide training and workshops. They will also assist the sales team and participate in product localization.

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Frequently Asked Questions

What does a IAM TECHNICAL SUPPORT ENGINEER do at Atos?

As a IAM TECHNICAL SUPPORT ENGINEER at Atos, you will: the IAM Technical Support Engineer will deliver technical support and professional services to customers, as well as provide training and workshops. They will also assist the sales team and participate in product localization..

Why join Atos as a IAM TECHNICAL SUPPORT ENGINEER?

Atos is a leading Business Consulting and Services company.

Is the IAM TECHNICAL SUPPORT ENGINEER position at Atos remote?

The IAM TECHNICAL SUPPORT ENGINEER position at Atos is based in Tokyo, Japan. Contact the company through Clera for specific work arrangement details.

How do I apply for the IAM TECHNICAL SUPPORT ENGINEER position at Atos?

You can apply for the IAM TECHNICAL SUPPORT ENGINEER position at Atos directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Atos on their website.