About this role
POSITION SUMMARY
The Shared Services Analyst acts as a lead within the Shared Services team, providing support for escalated inquiries, mentoring junior staff, and beginning to perform HR data analysis and reporting. The Analyst ensures the smooth functioning of HR processes, supports strategic initiatives, and contributes to continuous improvement efforts.
Key responsibilities include:
- Acting as a lead within the Shared Services team.
- Supporting escalated HR inquiries and troubleshooting.
- Mentoring and training junior staff.
- Performing HR data analysis and generating reports.
- Collaborating with HR leadership on strategic initiatives.
- Ensuring compliance with internal policies and external regulations.
- Participating in performance improvement initiatives.
- Backing up the Shared Services roles.
QUALIFICATIONS
EDUCATION: Bachelor’s degree in Human Resources, Business Administration, or related field required.
LICENSE/CERTIFICATION: HR Certification preferred (SHRM or HRCI)
EXPERIENCE:
- 5-8 years of experience in HR or shared services roles.
- Strong understanding of HR processes, data analysis, and reporting.
- Proficiency in Microsoft Office applications, with advanced Excel skills.
- Experience with HR systems and data management.
- Strong analytical, organizational, and communication skills.
- Ability to manage sensitive data with confidentiality and accuracy.
PERFORMANCE EXPECTATIONS
Demonstrates the competencies listed on the Assessment and Evaluation Tool for this position.
WORK ENVIRONMENT
The essential functions for this position are listed on the Assessment and Evaluation Tool.
REPORTING RELATIONSHIP
This position report to Department Leadership.
The above statement reflects the general details considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position.
Total Rewards at AtlantiCare
At AtlantiCare, we believe in supporting the whole person. Our market-competitive Total Rewards package is designed to promote the physical, emotional, social, and financial well-being of our team members. We offer a comprehensive suite of benefits and resources, including:
Generous Paid Time Off (PTO)
Medical, Prescription Drug, Dental & Vision Insurance
Retirement Plans with employer contributions
Short-Term & Long-Term Disability Coverage
Life & Accidental Death & Dismemberment Insurance
Tuition Reimbursement to support your educational goals
Flexible Spending Accounts (FSAs) for healthcare and dependent care
Wellness Programs to help you thrive
Voluntary Benefits, including Pet Insurance and more
Benefits offerings may vary based on position and are subject to eligibility requirements.
Join a team that values your well-being and invests in your future.
Other facts
About AtlantiCare
AtlantiCare is an integrated system of services designed to help people achieve optimal health. It does so by focusing on customer needs and expectations to provide accessible, comprehensive services of superior quality and value. AtlantiCare is comprised of AtlantiCare Regional Health Services including AtlantiCare Regional Medical Center with three locations, ambulatory services and AtlantiCare Physician Group; the AtlantiCare Foundation, and AtlantiCare Health Solutions, an accountable care organization.
The region’s largest healthcare organization and largest non-casino employer, AtlantiCare’s more than 6,500 employees and 900 physicians and providers serve the community in more than 100 locations throughout six counties in New Jersey. AtlantiCare and its business units are governed by boards comprised of volunteer community leaders. AtlantiCare’s focus is to serve the community as a provider of health and wellness services.
AtlantiCare is committed to building healthy communities through partnerships with local organizations that share its interest in health. AtlantiCare’s primary service offering of Healthcare Delivery, integrated with the complementary and strategic service offerings of Health Information and Health Solutions, is focused on delivering value at every stage of an individual’s health (healthy, at-risk, episodically ill or chronically ill). Together, these services offer the elements necessary to achieve, maintain or return each member of the community to optimal health.
AtlantiCare’s Mission, Vision and Values
Mission: We make a difference in health and healing, one person at a time, through trusting relationships.
Vision: AtlantiCare builds healthy communities.
Values: Safety, Teamwork, Integrity, Respect, Service.
To make an appointment, call our access center at 1-888-569-1000, and learn more about us at www.atlanticare.org.
Follow us:
Facebook and YouTube: @AtlantiCare
Twitter and Instagram: @AtlantiCareNJ
What you'll do
- The Shared Services Analyst leads the Shared Services team, providing support for escalated HR inquiries and mentoring junior staff. They also perform HR data analysis and collaborate with HR leadership on strategic initiatives.
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