POSITION SUMMARY

As an integral part of the patient care team, the Patient Care Technician performs direct and indirect patient care functions under the supervision of appropriately licensed personnel.

The Technician is responsible for assisting patients with personal care needs and participates in the plan of care. The technician regularly communicates observations and data collection to the Clinical Associate. This position also collects test specimens as directed according to established procedures and documents patient care activities consistent with data collection and the test

performed.

The Technician may be required to perform Limited Laboratory Services to include: patient identification and preparation for specimen collection, processing samples for testing, performing required quality control testing and instrument maintenance and function checks, monitoring, recording and reporting tests results to clinicians to include critical values, and maintaining competency/certification of the aforementioned tasks and duties.

The Technician assists customers in a friendly, prompt, caring manner, always maintaining the highest level of confidentiality and respect. This position works as part of the care team to meet the needs of the customer and to support team objectives, assisting other team members when necessary.

QUALIFICATIONS

EDUCATION: High School degree or equivalent required.

CERTIFICATION: BLS from the American Heart Association required within 30 days of hire or transfer. CPI (Crisis Prevention Intervention) training required within 1 year of hire or transfer into the role, or until 10/31/25 for existing employees in the role.

EXPERIENCE: Ability to speak and write English Language required. Bilingual preferred. At least 8 weeks of Patient Care education or direct patient care experience required; or enrolled in a nursing school or physician assistant program. Knowledge of medical terminology preferred. Interpersonal skills required to effectively communicate with other team members. Candidates for this position must demonstrate the ability to be flexible, set priorities, solve problems and use good judgment in difficult situations. Proficiency in Clinical Applications preferred at time of hire; incumbents within position will be trained appropriately and then skill will be required for this position within 30-60 days from date of hire.

PERFORMANCE EXPECTATIONS

Demonstrates the ability to perform the department specific competencies as listed on the Assessment and Evaluation Tool.

WORK ENVIRONMENT

Potential for exposure to the hazards and risk of the hospital environment, including exposure to infectious disease, blood-borne pathogens, hazardous substances, and potential injury.

Reaching, stooping, kneeling and crouching approximately 25% of a workday; visual and physical ability required to work at a computer terminal; standing and walking

Approximately 50% of a workday; lifting approximately 50 to 100 pounds frequently with assistance occasionally; physical abilities required to push, pull or transport equipment and patients. Essential functions of this position are listed on the department specific Assessment and Evaluation Tool.

Non-Discrimination Policy: AtlantiCare will not discriminate against apprenticeship applicants or apprentices based on race, color, religion, national origin, sex (including pregnancy, gender identity, and sexual orientation), sexual orientation, genetic information, or because they are an individual with a disability or a person 40-years old or older.

AtlantiCare will take affirmative action to provide equal opportunity in apprenticeship and will operate the apprenticeship program as required under Title 29:30.

REPORTING RELATIONSHIP

This position reports to nursing unit leadership.

The above statement reflect the general details considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position.

Total Rewards at AtlantiCare

At AtlantiCare, we believe in supporting the whole person. Our market-competitive Total Rewards package is designed to promote the physical, emotional, social, and financial well-being of our team members. We offer a comprehensive suite of benefits and resources, including:

Generous Paid Time Off (PTO)

Medical, Prescription Drug, Dental & Vision Insurance

Retirement Plans with employer contributions

Short-Term & Long-Term Disability Coverage

Life & Accidental Death & Dismemberment Insurance

Tuition Reimbursement to support your educational goals

Flexible Spending Accounts (FSAs) for healthcare and dependent care

Wellness Programs to help you thrive

Voluntary Benefits, including Pet Insurance and more

Benefits offerings may vary based on position and are subject to eligibility requirements.

Join a team that values your well-being and invests in your future.