
Acts as a main point of contact throughout the engineering, scheduling and construction processes for residential, commercial and industrial customers. Performs all activities required to initiate and design cost effective, solutions for internal/external customer requests for engineering services. Interfaces with district resources to meet customer in-service dates, including coordination with other utilities and contractors. Performs outage evaluation in emergency restoration efforts. Maintains accurate GIS system data.
This position is a NERC Regulated position. As such, a background check will be conducted on incumbent every seven years. Additionally, the incumbent will be required to complete annual NERC compliance training.
* Associate's degree in engineering technology or related field OR the equivalent combination of education, training and/or experience.
* Experience demonstrating skill reading and interpreting construction plans, engineering drawings, etc.
* Experience demonstrating skill using PC-based word processing, spreadsheet and e-mail software to perform work functions (for example, communicate with others, create and modify letters, perform calculations).
* Ability and willingness to work in a variety of work environments including all weather conditions, on and/or around energized electrical equipment and in dirty environments.
* Ability and willingness to wear and use safety equipment as required by Federal, State, Local and Company regulations.
* Ability and willingness to adhere to safety regulations and policies.
* Ability and willingness to travel to various Company locations and work sites.
* Ability and willingness to work overtime, holidays and weekends on an occasional basis.
* Must successfully pass qualification tests.
* Must possess a valid driver's license.
* Experience demonstrating knowledge of the fundamentals of electricity.
* Experience demonstrating skill using GIS and/or WMIS (work management information system) to perform work functions (for example, create sketches, maintain accurate data, update the status of projects, create job instructions).
* Experience demonstrating skill initiating and designing engineering solutions for internal and external customer requests.
* Experience demonstrating skill providing customer service (for example, interacting with customers, responding to customer inquiries over the telephone, in writing and/or in-person).
* Experience demonstrating skill interfacing and coordinating with other departments, companies, and contractors.
* Experience demonstrating skill preparing and modifying contract agreements and cost letters.
* Experience demonstrating skill performing outage evaluation in emergency restoration efforts.
* Experience demonstrating skill setting up billing terms and/or processing payments received.
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