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Operations Support Specialist I
full-timeWest Springfield$0k - $0k

Summary

Location

West Springfield

Salary

$0k - $0k

Type

full-time

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About this role

Overview

Status: Full-time 40 hours

Hours: 

Mon: 1030-7 Tues: 8-630Wed: 8-630Thurs:8-630 

 

Join a collaborative team dedicated to delivering exceptional patient care as a Physical Therapy Aide, while gaining valuable healthcare skills that can launch your career. Work alongside leading experts in Physical and Occupational Therapy, playing a key role in supporting our patients' recovery. In this position, you’ll receive hands-on training, mentorship, and direct exposure to the field of physical therapy.

Responsibilities

At ATI Physical Therapy, we offer a collaborative and welcoming environment where you will:

  • Greet and interact with patients warmly both by phone and in person during the daily check-in process and throughout their appointment time.
  • Promote an efficient patient intake and registration process and assist clinicians with timely scheduling.
  • Effectively onboard new patients reviewing relevant paperwork, verifying benefits, and completion of medical forms.
  • Support Physical Therapist by preparing and cleaning treatment areas, as well as setting up and adjusting exercise equipment.
  • Monitor patient progress and provide feedback the therapy team.
  • Assist patients in performing exercises and support their prescribed home exercise programs.

Benefits HighlightsWe offer a competitive compensation package with an incentive plan, and comprehensive benefits, including:

  • Paid Time Off: Generous PTO, holiday pay, CEU, and “Be Well Days” to recharge, prioritize mental and physical health.
  • Medical, Dental & Vision Coverage: Flexible plan options.
  • 401(k) Match: Competitive employer matching.
  • Childcare Tuition Assistance: Discounted rates.
  • Health Savings & Flexible Spending Accounts: Tax-saving options.
  • Short- & Long-Term Disability: 100% employer paid income protection plans.
  • Life Insurance: Employer-paid and voluntary options.
  • Parental Leave & Adoption Assistance: Paid time for new parents and support for adoption costs.
  • Wellness Programs: Including weight-loss and lifestyle coaching, digital mental-health support, and 24/7 virtual telehealth access.*
  • Corporate Discounts: Exclusive deals for employees.
  • And more!  Click here for the complete list of benefit offerings

* NEW 2026 benefit!

 

If you’re passionate about patient care and eager to work with a Great Place To Work Certified team, we’d love to hear from you!

Qualifications

Required

  • High School diploma
  • Must be 18+ years
  • Healthcare and/or customer service experience 

Preferred

  • Healthcare experience (Physical Therapist Aide/Technician, Medical Assistant, hospital employment, chiropractic, fitness industry, PT & PTA students)
  • Certified Personal Trainer experience.
  • Experience or education in Health Services, Exercise Science, or Kinesiology.

ATI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

 

Virtual Employee?

No

Salary Range

$17.25-19 per hour

Location/Org Data : Dept Number

2027

Other facts

Tech stack
Patient Care,Customer Service,Healthcare,Physical Therapy,Exercise Programs,Patient Intake,Scheduling,Communication,Teamwork,Mentorship,Onboarding,Feedback,Treatment Preparation,Equipment Setup,Monitoring Progress,Warm Interaction

About ATI Physical Therapy

The Institute for Musculoskeletal Advancement (iMSKA) was created to engage in scientific research to determine the causes of injuries, disorders, and diseases of the musculoskeletal system; to inform, improve, and advance the diagnosis, treatment, and rehabilitation of musculoskeletal injuries, disorders, and diseases; and to discover, develop, and promote best practices in clinical musculoskeletal care.

Team size: 11-50 employees
LinkedIn: Visit
Industry: Physical, Occupational and Speech Therapists
Founding Year: 2024

What you'll do

  • The Operations Support Specialist I will greet and interact with patients, assist with the intake and registration process, and support physical therapists in treatment areas. Responsibilities also include monitoring patient progress and assisting patients with exercises.

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Frequently Asked Questions

What does ATI Physical Therapy pay for a Operations Support Specialist I?

ATI Physical Therapy offers a competitive compensation package for the Operations Support Specialist I role. The salary range is USD 0k - 0k per year. Apply through Clera to learn more about the full compensation details.

What does a Operations Support Specialist I do at ATI Physical Therapy?

As a Operations Support Specialist I at ATI Physical Therapy, you will: the Operations Support Specialist I will greet and interact with patients, assist with the intake and registration process, and support physical therapists in treatment areas. Responsibilities also include monitoring patient progress and assisting patients with exercises..

Why join ATI Physical Therapy as a Operations Support Specialist I?

ATI Physical Therapy is a leading Physical, Occupational and Speech Therapists company. The Operations Support Specialist I role offers competitive compensation.

Is the Operations Support Specialist I position at ATI Physical Therapy remote?

The Operations Support Specialist I position at ATI Physical Therapy is based in West Springfield, Massachusetts, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Operations Support Specialist I position at ATI Physical Therapy?

You can apply for the Operations Support Specialist I position at ATI Physical Therapy directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about ATI Physical Therapy on their website.