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Salesforce Development, Associate (MTS)
full-time•Bengaluru
About this role
Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Role Summary
Join the athenaIT engineering team to design, build, and support Salesforce solutions that streamline internal business and operational processes. This hands-on role focuses on development, automation, Configuration, integrations, and operational support. Experience with Digital Experience Cloud, AgentForce is a plus. You'll collaborate with developers, architects, and business stakeholders to deliver reliable, compliant solutions while growing your expertise in a dynamic environment.
Key Responsibilities
· Develop and maintain Salesforce features across various clouds, including sales, service, and custom business processes.
· Build user-friendly interfaces using Lightning Web Components (LWC) and Lightning record pages to enhance productivity.
· Implement declarative automation using Flow
· Write efficient code including bulkified Apex, asynchronous processes, and unit tests under guidance.
· Support integrations (REST/SOAP, Platform Events) by collaborating with middleware teams for secure data exchange.
· Troubleshoot production incidents, perform basic root-cause analysis, and contribute to long-term fixes.
· Participate in development workflows such as code reviews, CI/CD pipelines (Salesforce DX / Git), and release deployments.
· Document technical designs and operational procedures while adhering to internal change control and audit processes.
· Collaborate with stakeholders to understand requirements and iterate on solutions with support from senior team members.
· Apply Salesforce best practices, focusing on governor limits, security standards, and scalable design through continuous learning.
Required Qualifications & Skills
· 1.5 - 4 years of hands-on Salesforce development or equivalent professional experience.
· Proficiency in core Salesforce automations, including Apex Class, Trigger with bulkification, and building custom solutions to meet complex business requirements.
· Experience with modern UI development using Lightning Web Components (LWC) and basic client-side JavaScript.
· Practical knowledge of automation tools like Flow Builder for screen flows and Record-Triggered flows.
· Understanding of Salesforce data model and security, including standard/custom objects, relationships, and sharing rules for compliant design.
· Fundamental understanding of integrations, including REST APIs and authentication/OAuth, with a willingness to work with integration teams.
· Basic familiarity with version control using Git and introductory exposure to CI/CD processes (Salesforce DX).
· Exposure to testing practices, with familiarity in writing test classes for code coverage and quality assurance.
· Basic knowledge of Agile methodologies, with experience in sprints and collaborative team workflows.
· Ability to learn and adapt to new features, staying updated with Salesforce releases and emerging tools.
· Strong interpersonal and analytical skills, with effective problem-solving, communication, and a commitment to learning and adapting.
· Bachelor’s degree in CS/Engineering or equivalent experience; Salesforce Certified Platform Developer I is expected, Salesforce Certified Platform Developer II is a plus, along with relevant Trailhead badges.
About athenahealth
Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.
Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.
What we can do for you:
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
Learn more about our culture and benefits here: athenahealth.com/careers
What you'll do
- The role involves developing and maintaining Salesforce features across various clouds and building user-friendly interfaces to enhance productivity. Additionally, it includes supporting integrations and troubleshooting production incidents.
About athenahealth
athenahealth strives to cure complexity and simplify the practice of healthcare. Our innovative technology includes electronic health records, revenue cycle management, and patient engagement solutions that help healthcare providers, administrators, and practices eliminate friction for patients while getting paid efficiently. athenahealth partners with practices with purpose-built software backed by expertise to produce the insights needed to drive better clinical and financial outcomes. We’re inspired by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Our vibrant and talented employees spark the innovation and passion needed to accomplish our goals. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where we each feel comfortable bringing their best selves to work.
Our dedication to creating an exceptional workplace has been recognized with several prestigious awards. We've been honored as a 2024 Top Workplaces USA, named a Forbes 2024 America's Best Mid-Size employers, and celebrated as one of 2023 Glassdoor Best Large Companies to Work For. Additionally, we've been acknowledged as a 2023 Top Workplace in Austin, one of the 2023 Best Places to Work in Maine and a 2023 Top Workplace in MA by the Boston Globe. These accolades are a testament to our vibrant and diverse team that fuels innovation at athenahealth.
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Frequently Asked Questions
What does a Salesforce Development, Associate (MTS) do at athenahealth?
As a Salesforce Development, Associate (MTS) at athenahealth, you will: the role involves developing and maintaining Salesforce features across various clouds and building user-friendly interfaces to enhance productivity. Additionally, it includes supporting integrations and troubleshooting production incidents..
Is the Salesforce Development, Associate (MTS) position at athenahealth remote?
The Salesforce Development, Associate (MTS) position at athenahealth is based in Bengaluru, India. Contact the company through Clera for specific work arrangement details.
How do I apply for the Salesforce Development, Associate (MTS) position at athenahealth?
You can apply for the Salesforce Development, Associate (MTS) position at athenahealthdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.