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Lead Member of Technical Staff - LMTS
full-time•Bengaluru
About this role
Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Role Summary
We are seeking an experienced Lead Member of Technical Staff with a deep understanding of distributed systems, API architecture, and modern platform infrastructure. This role demands strong technical expertise, ownership, and a growth mindset in developing scalable and resilient API infrastructure that acts as an intelligent abstraction between various consumers and athena's clinical, administrative, financial, and operational data. The position requires 8+ years of software engineering experience with a track record of leading large, distributed architecture projects. You will focus on developing scalable, secure, and low-latent systems that meet the high bar required for healthcare: privacy, reliability, auditability, and trust.
Team Summary
The API Solutions team is part of the Data and Ecosystem Platform organization within Product Management R&D, advancing our external and internal facing API products including MCP (Model Context Protocol for AI-driven workflows and agentic experiences), Event based notifications, Clinical Decision Support, and GraphQL. Reporting to Senior Manager Engineering, this Bangalore-based hybrid role offers a unique opportunity to lead technical excellence in a fast-paced environment, delivering high-impact platform capabilities used by internal teams, partners, and external developers. The team is building the next generation of platform capabilities that enable developers, partners, and customers to safely and efficiently extend the athena ecosystem.
Essential Job Responsibilities
Technical Execution:
- Develop and maintain high-performance, scalable API solutions that enable secure interactions with athena's FHIR and proprietary APIs across multiple product offerings
- Design and implement core API capabilities including schema definition, tool/action invocation, session management, state handling, and event-driven architectures
- Build robust authentication, authorization, and data minimization frameworks that ensure safe access to healthcare data
- Write, debug, and deploy code to production and deliver timely fixes
- Adhere to DoD (Definition of Done) as part of the sprint, including unit tests, functional testing, code reviews, no regressions, bug fixes, documentation and adhere to best coding practices
- Perform peer code reviews and follow athenahealth's processes to ensure quality standards
- Produce unambiguous, precise and comprehensive technical design specifications and documentation for API architecture, integrations, and service components
- Implement robust monitoring, logging, audit trails, and alerting to ensure system health, performance, and compliance with healthcare regulations
- Debug, troubleshoot, and optimize API services and related backend systems in distributed cloud environments
- Design and implement rate limiting, error handling, and observability frameworks for production-grade API interactions
- Continuously enhance service reliability, scalability, and maintainability through best practices in coding, testing, and deployment
Team Leadership & Collaboration:
- Deeply understand the domain of API architecture, modern integration patterns, and related backend technologies
- Take ownership of what gets released post-release, emphasizing developer adoption and operational excellence as success criteria
- Contribute actively to Agile ceremonies to drive continuous improvement
- Volunteer for backlog tasks, navigate cross-team dependencies, and promote best practices within the team for collaborative delivery
- Drive a culture of self-organization, peer reviews, and knowledge sharing
- Mentor junior and mid-level engineers on API standards, design patterns, and distributed systems best practices
Additional Job Responsibilities
Cross-Functional Coordination:
- Partner with product managers, architects, security teams, and backend engineers to ensure alignment of technical goals with business needs and compliance requirements
- Foster strong working relationships with cross-functional teams, sharing insights on architecture, security, and API design
- Collaborate with internal product teams to pilot API integrations into real athena workflows
- Communicate complex technical concepts effectively to both technical and non-technical stakeholders
- Work with Legal, Compliance, and Security teams to ensure API implementations meet healthcare regulatory requirements
Behaviors & Abilities:
- Ability to learn new technologies rapidly and adapt to evolving requirements in the API solutions space
- Writing code that is performant, scalable, secure, and maintainable, with particular attention to healthcare data privacy
- Independently drive complex technical decisions and lead teams toward effective solutions
- Consistently deliver results in high-pressure, fast-paced environments
- Follow and promote engineering best practices, including code reviews, testing, and documentation
- Collaborate effectively with diverse teams and stakeholders, translating business needs into elegant technical solutions
- Strong analytical and systems-thinking skills, able to reason about scale, performance, and failure modes
- Proven ability to build trust and alignment across engineering, security, legal, and business stakeholders
Education, Experience & Skills Required
- Bachelor's/master's degree in computer science, Engineering, or a related field, or equivalent experience
- 8+ years of experience in software engineering with a track record of leading large, distributed architecture projects
- Hands-on experience with Object Oriented Languages such as Java in addition to typescript, javascript, python, perl or other similar languages a plus
- Working familiarity with event-driven architectures, AI/ML platforms, or agent frameworks
- Proven experience in an Agile environment, SDLC, deployment, and operational support of scalable services
- Strong knowledge of core web and cloud fundamentals: HTTP, REST, APIs, Public Cloud (AWS preferred)
- Practical expertise with API gateway patterns and microservices design
- Experience with FHIR standards and healthcare interoperability preferred
- Deep understanding of authentication models (OAuth 2.0, JWT, API tokens) and authorization patterns (RBAC, ABAC)
- Experience building and managing scalable APIs and microservices in public cloud environments
- Familiarity with containerization (Docker), orchestration (Kubernetes), and CI/CD pipelines
- Understanding of observability tools (Prometheus, Grafana, ELK stack) and distributed tracing
About athenahealth
Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.
Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.
What we can do for you:
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
Learn more about our culture and benefits here: athenahealth.com/careers
What you'll do
- The Lead Member of Technical Staff will develop and maintain high-performance, scalable API solutions while ensuring secure interactions with athena's APIs. They will also mentor junior engineers and drive technical excellence within the team.
About athenahealth
athenahealth strives to cure complexity and simplify the practice of healthcare. Our innovative technology includes electronic health records, revenue cycle management, and patient engagement solutions that help healthcare providers, administrators, and practices eliminate friction for patients while getting paid efficiently. athenahealth partners with practices with purpose-built software backed by expertise to produce the insights needed to drive better clinical and financial outcomes. We’re inspired by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Our vibrant and talented employees spark the innovation and passion needed to accomplish our goals. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where we each feel comfortable bringing their best selves to work.
Our dedication to creating an exceptional workplace has been recognized with several prestigious awards. We've been honored as a 2024 Top Workplaces USA, named a Forbes 2024 America's Best Mid-Size employers, and celebrated as one of 2023 Glassdoor Best Large Companies to Work For. Additionally, we've been acknowledged as a 2023 Top Workplace in Austin, one of the 2023 Best Places to Work in Maine and a 2023 Top Workplace in MA by the Boston Globe. These accolades are a testament to our vibrant and diverse team that fuels innovation at athenahealth.
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Frequently Asked Questions
What does a Lead Member of Technical Staff - LMTS do at athenahealth?
As a Lead Member of Technical Staff - LMTS at athenahealth, you will: the Lead Member of Technical Staff will develop and maintain high-performance, scalable API solutions while ensuring secure interactions with athena's APIs. They will also mentor junior engineers and drive technical excellence within the team..
Is the Lead Member of Technical Staff - LMTS position at athenahealth remote?
The Lead Member of Technical Staff - LMTS position at athenahealth is based in Bengaluru, India. Contact the company through Clera for specific work arrangement details.
How do I apply for the Lead Member of Technical Staff - LMTS position at athenahealth?
You can apply for the Lead Member of Technical Staff - LMTS position at athenahealthdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.