Summary
Location
Charlotte
Type
full-time
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About this role
Retail Sales Expert
Midtown
$17 + unlimited sales bonus potential
Retail Sales Expert at uBreakiFix – the job that introduces techies to the world of customer service. We’re hiring individuals whose people skills go toe-to-toe with their technical know-how and want to get paid for it. You should know – this isn’t your average retail or sales job. This is the job where your knack for fidgeting with gadgets, and ability to connect with people take your career in tech to the next level.
What’s in it for you:
- Starting Pay: $17 per hour + earn unlimited sales incentives. (Real-life – employees earn on average $542/month additional)
- Benefits that take care of you: A comprehensive benefits package including health insurance, retirement plans, and employee discounts.
- Tech-out at a higher-level. No formal tech experience? No problem. We provide high-quality paid training that’ll have you feeling like a tech wizard in no time
- At uBreakiFix, we offer resources, training, and opportunities to elevate your career and support your personal and professional goals.
What’s expected of you:
- You will be the welcoming face at our uBreakiFix store, providing personalized and human-centric experiences to our customers.
- Utilize your communication skills to enrich the customer experience while leveraging our Serve, Solve, Sell™ technique and upsell Asurion’s products & services. You’ll be working towards achievable sales goals.
- Dive into tech repair tasks with enthusiasm, learning specifics as you go to assist with diagnostics, troubleshooting and repairing customer electronic devices.
- Support the dynamic needs of a retail store environment as a team player and support the surrounding market based on business needs.
- Your multitasking abilities will help you navigate the intersection of retail, tech, and sales seamlessly.
To be successful at uBreakiFix, you’ll bring:
- Previous experience in customer service or retail sales – at least 1 year.
- A natural ability to connect with customers, making them feel heard, valued, and cared for.
- A basic knowledge of electronic devices (nice to have, not required).
- Flexibility to work retail store hours and the ability to multitask easily.
Get to know us:
At Asurion, we're all about making tech less scary and more useful. We started with cellphone insurance—remember when losing your phone was the worst? Now, we handle everything from tablets to video doorbells. With loads of experts and a top-notch supply chain, we’ve helped millions. Whether it's setup, fixes, or replacements, we’ve got your tech covered. #INDSTORES
Other facts
About Asurion
uBreakiFix by Asurion provides professional repair services for anything with a power button, from smartphones, tablets, and computers to game consoles, smart speakers, and drones—and everything in between. While common repairs include cracked screens, battery issues, and water damage, our repair experts have fixed millions of devices and can help with most any tech mishaps. We offer free, no-obligation diagnostics on all gadgets, as well as a low-price guarantee and 90-day warranty on all repairs. When tech breaks, we can fix it at nearly 700 uBreakiFix by Asurion stores across the U.S. and Canada, plus a network of more than 600 We Come to You mobile repair vehicles.
Visit uBreakiFix.com for more information.
What you'll do
- You will provide personalized customer experiences and assist with tech repair tasks. Additionally, you will work towards sales goals and support the retail store environment.
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