About this role
The GBS Director, Service Performance, Insights & Data is reporting to the Senior Director, GBS Service Experience & Performance. The role is accountable for managing, controlling and reporting on service performance and providing data, analysis and insights, across our GBS organisation, global operations, ensuring we deliver exceptional services to AstraZeneca.
This is a critical role in the delivery of GBS services across AstraZeneca and requires an individual who understands GBS performance reporting and how insights. Data and analytics can support transformation improve operational performance and deliver best practice service delivery. The individual must have a proven track record of on the ground delivery across a wide range of services, from transactional to consulting.
Date Posted
29-jan.-2026Closing Date
12-fev.-2026AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.
Other facts
About AstraZeneca
We're transforming the future of healthcare by unlocking the power of what science can do for people, society and the planet. For more information, visit www.astrazeneca.com.
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What you'll do
- The GBS Director is accountable for managing and reporting on service performance while providing data and insights across the GBS organization. This role is critical for delivering exceptional services and improving operational performance.
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