About this role
We are searching for a part-time customer service superstar to greet our residents at the main entry desk of the Sundial Community House in beautiful Highlands Ranch. This Superstar will share our vision, values and commitment to superior customer service. This individual will greet and assist residents and visitors with initiative and the utmost courtesy, directing visitors to the proper department or individual, announcing visitors, monitoring conference rooms, assisting with events and parties, issuing and monitoring key fobs, and more.
If you're a determined self-starter with a passion for finding solutions and you want to join a dynamic, talented and successful team, join the Associa Colorado Team in Highlands Ranch, CO as a House Ambassador. We're five-year-in-a-row recipients of the prestigious Great Place to Work® certification, which recognizes companies with high-trust, high-performance workplaces.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
● Meets the public and answers questions; issues visitor tags as required, issues fobs upon receipt of collateral and logging in visitor register book.
● Accepts and issues receipts as requested for homeowner payments.
● Assist onsite managers as needed.
● Monitor conference room scheduling and assist with set up (chairs and fold up tables) for staff meetings, Homeowners Association meetings, etc. Post schedule, meeting signs, etc. Ensure the conference rooms are tidy and assist with clean up as necessary.
● Assist with the setup / execution / clean-up of scheduled events. Ability to lift, push or move small-medium sized furniture.
● Assist with issuing keys and remotes as requested.
● Provides general clerical work for other departments as time permits.
Compensation:
● $18 per hour; direct experience highly considered.
● Willingness to help customers, answer phones, keep workspace clean.
● Ability to be courteous and possess a friendly demeanor.
● Must be computer proficient with Microsoft Word and Outlook and terminal software application programs.
● Effective written and verbal communication with management, staff, residents and vendors; organize, prioritize and complete tasks independently.
● Must be flexible to work weekends, extended hours, or overtime.
● Must have a great sense of initiative, positivity, and “get it done” attitude
Other facts
About Associa
With more than 300 branch offices across North America, Associa is building the future of community for more than 7.5 million residents worldwide. Our 15,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 45 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.
What you'll do
- The House Ambassador will greet and assist residents and visitors, direct them to the appropriate departments, and monitor conference rooms. Additionally, they will assist with events and parties, issue key fobs, and perform general clerical work.
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