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Job Description

The Maintenance Technician is responsible for serving customers and guests, maintaining the cleanliness, general maintenance, and repair of a premiere association's marina by performing the following duties.

Primary Duties and Responsibilities (other duties may be assigned)

• Provides the highest level of customer and guest services
• Provides Boater Assistance
o Assist boats in departing and docking at the marina, as needed
o Assist boaters launching and recovering boats from the fixed ramp, as needed
o Assist transient boaters and collect receipts
• Performs Inspections, Maintenance and Repairs
o Maintain dock house, deck, walkways, pedestals, and related equipment
o Monitor water and electrical services to the docks
o Make routine defect repairs in a timely manner
o Notify Dock Master of concerns, problems, and non-routine or specialized necessary repairs in a timely manner
• Promotes Safety
o Encourage participation in USCG courses and annual boat Inspections.
o Monitor safety of personnel on and around the docks.
o Develop and maintain contingency plans for hurricanes and floods. Coordinate plan execution with boaters.
• Carries out routine cleaning duties that meet established standards for all community and marina related operations; this includes party deck and cypress lounge
• Performs marina related duties to include waste disposal and facility sanitation
• Works with Dock Master to identify and prioritize marina projects and repairs

Requirements

Education / Experience

• High school diploma or general education degree (GED)
• Two or more years related experience and/or training Or equivalent combination of education and experience

Required Qualifications and Qualities

• A positive attitude and the ability to communicate fluently and relate well to customers
• Commercial awareness and an eye for detail in all aspects of work
• Proficient swimmer preferred
• Driver’s License

Competencies
• Customer Service – Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments
• Oral Communication – Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions
• Written Communication – Writes clearly and informatively; Able to read and interpret written information
• Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Safety and Security – Observes safety and security procedures; Reports potential unsafe conditions

Reporting/Duties
• Reports to the Dock Master
• Working Hours
o Summer: May to October - Tuesday to Saturday. Hours can vary (6:00am – 2:00pm, 7:00am – 3:00pm, or 9:00am – 5:00pm) Winter: October to May - Monday to Friday. Hours can vary (7:00am – 3:00pm, 9:00am – 5:00pm)
• Other duties as assigned

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.