About this role
Distribute pool keys
• Administer access to the community properties via gates codes, keys, combinations, etc.
• Answer phone and email inquiries
• Handle walk ins at front desk as needed
• Trouble shoot and research access issues
• Collect information about gates and access as needed, pass to Compliance Inspectors and Managers
• Run activity reports
• Handle scheduling of all systems (holidays, weekends, open hours, reservations as needed).
• Process mail outs
• Maintain inventory of all amenities.
High School or higher
• Detail-oriented, motivated professional
• Excellent Customer Service, and written and oral communication skills
• Must be responsible and able to work in fast paced environment
• Self-directed team player
• Knowledgeable in Microsoft Office products (Word, Excel, Outlook)
Other facts
About Associa
With more than 300 branch offices across North America, Associa is building the future of community for more than 7.5 million residents worldwide. Our 15,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 45 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.
What you'll do
- The Amenity Access Clerk is responsible for distributing pool keys and administering access to community properties. They will also handle inquiries via phone and email, troubleshoot access issues, and maintain inventory of amenities.
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