About this role
Aspen Medical is a global provider of innovative healthcare solutions, driven by a strong social purpose and proud B Corp values. Through our digital wellbeing platform, Vitaport, we help organisations improve employee engagement, health and performance at scale.
We’re seeking a Content Marketing Manager on a part-time basis (3 days a week) to play a pivotal role at the intersection of content, product and customer experience. Reporting to the Head of Marketing and working closely with Product, Technology and Customer Success teams, this role is ideal for a strategic communicator with a background in business analysis or product-led content. You’ll shape how users experience Vitaport through campaigns, journeys and platform communications, while helping translate user needs into meaningful platform evolution.
Key Responsibilities
- Develop compelling campaign content for Vitaport’s Monthly Active Campaigns, including articles, emails and in-platform prompts
- Design, write and optimise UX copy across onboarding flows, digital assistants and content navigation to enhance user journeys
- Gather, document and translate user and business requirements into actionable content and platform improvements in collaboration with Product and Tech teams
- Lead customer communications for feature launches, platform updates and onboarding materials
- Analyse engagement data and user feedback to continuously improve content performance and in-app experiences
- Translate insights into impact through case studies, reports and advisory content that demonstrate engagement outcomes and strategic value
Skills, Experience & Qualifications
- 5–7+ years’ experience in content writing, editorial, business analysis or a related role
- Proven experience working with digital products or SaaS platforms
- Strong understanding of UX writing, user journeys and employee engagement
- Ability to translate technical or functional requirements into clear, user-friendly content
- Excellent stakeholder engagement skills, with experience working across product, tech, customer success and multidisciplinary teams
- Experience in health, wellbeing, HR or digital health environments (preferred)
- Background in business analysis, product ownership or UX research (desirable)
- Familiarity with agile workflows and tools such as JIRA or Confluence (desirable)
At Aspen Medical, you’ll be part of a purpose-driven organisation where your work directly contributes to better health and wellbeing outcomes for people around the world.
Apply now to join us and help shape the future of digital wellbeing through thoughtful content, smart user journeys and meaningful storytelling.
For further information, please contact Andy Maddison at [email protected].
Aspen Medical values diversity and inclusion and encourages applications from all backgrounds, including Aboriginal and Torres Strait Islander peoples, and those from diverse cultural backgrounds. We also welcome applications from ADF veterans with relevant experience.
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Other facts
About Aspen Medical
Aspen Medical is a global healthcare solutions provider. Our customers come from government, non-government organisations, global agencies and the private sector.
In 2024, Aspen Medical was recognised as a Winner of The Australian Business Award for Employer of Choice. In 2025, the company was recognised as a Veteran Employer of Choice by the Australian Government.
We have the expertise and experience to deliver innovative healthcare solutions in complex environments, especially those that are remote, challenging or under-resourced.
We are the only commercial organisation in the world certified by WHO as an Emergency Medical Team for trauma surgical operations and disease outbreak management.
But there is more to us than being a globally successful business. At Aspen Medical, we believe passionately that having a social purpose ensures that the business can benefit shareholders and the community. We aim to create a better world by the very act of conducting business and to be a positive force in society.
Our Vision:
A solution to every healthcare challenge
Mission:
To provide health services wherever you need us
Values:
Respect
Integrity
Compassion
Teamwork
The Pursuit of Excellence
Our Services:
Our team provides a range of flexible and tailored services and products to our clients. These include: • primary healthcare • emergency healthcare • aero-medical services • virtual health services • mental health services • hospital and clinic management • modular clinical infrastructure • environmental and public health services • occupational health • medical supplies including PPE • advisory services • training • health technology solutions.
What you'll do
- The Content Marketing Manager will develop campaign content and optimize user experiences across the Vitaport platform. This role involves collaborating with various teams to translate user needs into actionable content and platform improvements.
Ready to join Aspen Medical?
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