Summary
Location
United States
Salary
$0k - $0k
Type
full-time
Are you the employer? Manage your company page directly.
About this role
The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S., supporting 15,000 healthcare professionals and team members at more than 1,000 health and wellness offices across 47 states in three distinct categories: Dental care, urgent care, and medical aesthetics. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Lovet Pet Health Care and Chapter Aesthetic Studio. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.
As a reflection of our current needs and planned growth we are very pleased to offer a new opportunity to join our dedicated team as Revenue Cycle Management Specialist based in our East Syracuse, NY office.
Essential Responsibilities:
RCM Specialists care for the people who care for our patients by performing insurance adjudication, customer service, and patient collection job functions that require superior service and attention to detail.
Bring better care to the front lines by supporting the execution and achievement of functional areas and company goals.
Partners with internal departments to resolve issues related to all tasks and assignments supporting the business.
Point of contact for internal and external customer inquiries, which entails contacting insurance companies and/or addressing patient inquiries.
Uses software and company systems to source, obtain, process, audit and analyze standard data reporting and presenting.
Plans, organizes, and executes tasks and activities with urgency and in accordance with managers’ delegated assignments.
Responds to and resolves issues related to claim adjudication, patient and billing inquiries, while seeking managers guidance for non-routine inquiries or escalated concerns.
May be required to meet position related productivity and quality standards.
Other duties as assigned.
Requirements/Qualifications:
Education Level: High School diploma or equivalent.
Job related/Industry experience preferred.
Excellent verbal and written communication skills.
Excellent organizational and time management skills.
Excellent problem solving/analysis collaboration.
Self-motivated individual with strong attention to detail.
Leadership experience preferred.
Base Pay Range: $17.00 - 21.00 per hour (Actual pay may vary based on experience, performance, and qualifications.)
This position will be based on-site in our East Syracuse, NY office working a hybrid schedule of 4 days/week and 1 day remote.
A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match.
Other facts
About Aspen Dental
When we launched Aspen Dental, we set out to break down the barriers that made it hard for patients to keep up with their dental health — affordability, transparency, and access. We knew the key to better patient care started with the provider, so we changed how the dental business worked. We built new relationships, expertise, and tools to help dentists run their businesses more effectively and better care for their patients.
Fast forward, and over 25 years later, we’ve launched more than 1000 Aspen Dental locations—by doing so, we are proud to say we have changed access to dental care nationwide. But there’s more work to do. Healthier, happier smiles were just our beginning.
We come together to launch TAG – The Aspen Group, and we are officially expanding beyond dental to embrace a new vision. As we transform Aspen Dental, Chapter, ClearChoice, WellNow, and Lovet into one family, we’re setting out to achieve one simple goal together: to bring better healthcare to more people - because we believe in a future where health and wellness is accessible for all. While our vision now is broader, how we achieve it remains the same. The best care starts with the provider, and TAG exists to power them so they can meet patients where they are, no matter their specialty, and deliver better care. Because we know that at the end of the day, better healthcare is simple — empower the provider and their teams and the rest will follow.
United as one group, we’re not just breaking down barriers, today we’re breaking through. We’re challenging the status quo. Together we can prove healthcare can be better for both providers and patients. Together we can bring better healthcare to more people.
What you'll do
- RCM Specialists perform insurance adjudication, customer service, and patient collection tasks while ensuring high-quality service. They also resolve issues related to claims and inquiries, collaborating with internal departments as needed.
Join Clera's Talent Pool
Get matched with similar opportunities at top startups
This role is hosted on Aspen Dental's careers site.
Join our talent pool first to get notified about similar roles that match your profile.