Position: Security & Parking Manager

Department: Security
Reports To: Director of Security & Parking

Classification: Full-Time, Salaried Exempt
Compensation: $75,000 – $80,000 Annually, Based on Experience

LEGENDS GLOBAL

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.

Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.

Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!

Position Summary

The Security and Parking Manager oversees daily and event operations of the security and parking departments for ONT-Field and Ontario Venues. The role ensures a safe, secure, and organized environment for guests, clients, talent, partners, staff, and assets while managing parking logistics, staffing, revenue reporting, and policy compliance. This position requires a strong leader who can enforce policies, enhance customer service, manage personnel, and work a flexible schedule that includes nights, weekends, holidays, and extended event hours.

Essential Functions

Security Management

• Directly supervises Legends Global security staff and ensures the highest level of safety and guest service.
• Plans staffing requirements based on event needs, crowds, talent, risk assessments, and building operations.
• Supports and enforces security policies, emergency procedures, staffing guidelines, and standard operating practices.
• Acts as liaison with law enforcement, fire department, first responders, and regulatory agencies.
• Handles high-priority, sensitive, or emergency incidents personally or through designated leadership.
• Oversees employee performance, corrective action, hiring, training, coaching, evaluations, and professional development.
• Manages incident documentation, reporting, Lost & Found procedures, and guest complaint resolution.
• Assists in development and monitoring of security budget and financial controls.

Parking Management

• Oversees event and daily parking operations for guests, talent, VIP, staff, contractors, and special visitors.
• Plans staffing needs based on event schedules and operational demands.
• Produces and updates parking maps, credentials, passes, signage, and daily instructions for staff.
• Coordinates reserved parking, billing, permits, and special access requirements.
• Ensures point-of-sale compliance, daily sales reporting, and month-end financial reconciliation with accounting.
• Manages parking inventory, barricades, equipment, paid parking tools, and Smart Maintenance Program updates.
• Ensures all parking areas, docks, storage spaces, and exterior grounds are clean, secure, and properly maintained.

Leadership & Administrative Responsibilities

• Delegate event coordination responsibilities and communicate event assignment information to Toyota Arena and ONT Field staff.

• Maintains safety standards, risk mitigation strategies, and compliance with all venue and legal guidelines.
• Works collaboratively with the Director of Security and Sr. Security/Parking Manager on policies, budgets, scheduling, projects, and performance issues.
• Leads department meetings, participates in venue operations briefings, and attends event planning sessions.
• Supports training in emergency response, customer service, parking operations, access control, and crowd management.
• Performs other duties as assigned.

Qualifications

Required

• Associate degree in law enforcement or related field
• Minimum two (2) years of supervisory experience in event security or parking operations OR
• Minimum five (5) years successful supervisory experience in security, law enforcement, parking operations, or related discipline.

Preferred

• Bachelor’s degree or graduation from accredited law enforcement academy.
• Experience managing a large public assembly facility (arena, stadium, convention center, etc.).

Licenses / Certifications

• Valid California Guard Card (required)

Knowledge, Skills & Abilities

Knowledge of:

• Crowd management, incident response, access control, hazard mitigation, and safety protocols.
• Parking systems, point-of-sale operations, billing processes, credentialing, and event logistics.
• Relevant local, state, and federal laws affecting security and parking operations.
• Budget monitoring, staff scheduling, documentation, and operational planning.

Ability to:

• Communicate effectively in person and in writing.
• Lead, coach, discipline, and motivate teams.
• De-escalate conflicts and handle sensitive incidents professionally.
• Work under pressure, multitask, and meet stringent event deadlines.
• Maintain confidentiality, integrity, professionalism, and fairness.

Skills:

• Use of computers, radios, POS systems, and communication tools.

Operation of motor vehicles and parking/security equipment.

Physical and Environmental Requirements:

Tasks are performed with moderate supervision without assistance for 40% of the workday; pushing and pulling doors open, lifting, stooping, bending and lifting at least 50 lbs. Walking for long distances and standing for up to 95% of workday. This position may require work inside or outside of the building, as needed by events.
Ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours. Employees may be scheduled to work until 12:00am or later. Must be able to pass background.
Employee should use precautions & follow safety guidelines.

Recruiter- Wendy Canahui

Legends Global- Toyota Arena

4000 E Ontario Center Parkway Ontario, CA. 91764

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Note　
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. This document in no way states or implies that these are the only duties to be performed by the employee occupying this position.　
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages women, minorities, individuals with disabilities, and protected veterans to apply. We are a VEVRAA Federal Contractor. Applicants who need reasonable accommodations to complete the application process may contact (909)937-3013 for further assistance.