POSITION: Regional Director of Human Resources    

DEPARTMENT: Operational Excellence        

REPORTS TO: SVP/VP Business Transformation       

FLSA STATUS: Salaried/Exempt       

LEGENDS GLOBAL

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!

THE ROLE

The Regional Director of Human Resources (RHRD), partners with senior leaders across multiple properties and provides strategic advice on a wide variety of areas to maximize organization effectiveness and performance. The RHRD, Hospitality provides expert recommendations, counsel, and coaching to senior leaders, managers, and employees (union and non-union) on all employee related issues such as, but not limited to performance management, documentation, progressive discipline measures, career development, employee relations, policies and procedures, and all employment/labor laws.

The person stepping into this role will proactively anticipate labor/employee relations issues and provide counsel to resolve them. This role will provide day-to-day HR support to the venue HR teams in the West Region within the Hospitality division, as well as be the primary HR support for our smaller venues. The RHRD plays a critical role in building organizational bench strength through the strategic identification, recruitment, and development of high-potential talent.

ESSENTIAL FUNCTIONS

• Staffing & Retention – Develop staffing plan considering evolving business needs. Attract, select, onboard and retain a high performing, diverse workforce. Partner with the regional leadership team and General Managers to ensure proper onboarding of all seasonal staff. Develop succession plans for key roles and development plans for top talent.
• Organizational Development – Ensure talent is developed within the organization to meet current and future business leadership needs. Partner with business leads to identify the training and development agenda.
• Talent Management – Manage performance review process. Partner with business leads to ensure employees are aware of broader organizational, as well as individual priorities. Reinforce a constant feedback culture. Review, guide and approve management recommendations for employment terminations.
• Employee Relations – Act as an employee advocate and champion, ensuring employee impact is considered as business decisions are made.
• Business Partnership- Successfully partner with venue General Managers and other regional and venue operations leaders to solve employee and operational problems in a collaborative manner
• Labor (unions and third-party management) – Establish, negotiate and maintain long-term labor relations strategies that support the business objectives, while creating an environment of trust. Ensure appropriate polices and processes are in place to meet all legal obligations, minimize organizational risk, and provide a safe and secure work environment for employees. Ensure proper preparation of information requested, or required, for compliance with all state and federal laws. Participate in grievance, arbitration, and contract negotiation proceedings.

SUPERVISORY RESPONSIBILITIES

Carries out supervisory responsibilities in accordance with all Legends Global policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/or Experience

• Bachelor’s Degree from a four-year College or University or equivalent education and work experience required, Master’s degree preferred.
• The ideal candidate has a minimum of 7 years’ human resources experience, preferably in a high-volume environment.
• Experience in a union work environment preferred, but not required.
• Experience managing and developing a team of HR direct reports.

Skills and Abilities

• The successful candidate will have excellent communication skills; effectively influence others, the ability to make decisions quickly, and a high level of maturity.
• Employee relations experience, including conducting investigations and resolving grievances.
• Outstanding leadership skills with a high capacity for managing multiple projects simultaneously, influencing and gaining credibility with all levels of employees, management, union representatives and clients.
• Detail-oriented and extremely organized with the ability to learn new programs and procedures quickly.

COMPENSATION

Competitive salary range of $130,000 - $145,000 plus bonus potential, commensurate with experience and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

Location: West Region - This role is remote/hybrid when not traveling and does not require relocation. Travel up to 50% of the year is expected, particularly during new business transitions, venue openings, and major operational initiatives.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

NOTE:

The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.