About this role
Job Title
Service Colleague (Express)
Location
EXPPFS - 5454 Polkemmet PFS
Employment Type
Part time
Contract Type
Permanent
Shift Pattern
Work Shift: Afternoons
Hours per Week
8
Pay Rate
£12.60
Category
Retail Hourly Colleagues, Sales Staff
Closing Date
29 January 2026
Job Title: Customer Assistant
Location: Asda Express Polkemmet
Contract: Part-time, Permanent
Hours: Weekend working essential – Saturdays & Sundays
Shift Times: Between 7:00am and 10:00pm (shifts may vary)
Rate of Pay: £12.60 per hour
Job Overview
We are looking for a reliable and customer-focused Customer Assistant to join our team at Asda Express Polkemmet. This role is ideal for someone who enjoys working in a fast-paced retail and forecourt environment, providing excellent service to local customers while maintaining high standards of safety, compliance, and store presentation.
Key Responsibilities
Deliver outstanding customer service, serving local customers in a polite and friendly manner
Ensure all forecourt health and safety procedures are followed at all times
Take responsibility for the fuel side of the business as well as in-store goods
Complete compliance and legal paperwork accurately and on time
Pick, pack, and process Just Eat and Uber orders, including responsibility for menu updates
Work store deliveries efficiently and ensure overstock is correctly stored and organised
Carry out date code checks and complete markdowns as required
Maintain high standards of cleanliness, organisation, and availability across the store
Work effectively as part of a team while also being confident working independently
About You
Friendly, approachable, and customer-focused
Reliable and punctual, with flexibility to work weekends
Able to follow procedures and safety guidelines accurately
Comfortable working independently and taking responsibility when required
Organised with good attention to detail
Previous retail or forecourt experience is desirable but not essential (full training provided)
What We Offer
Competitive hourly rate of £12.60
Permanent part-time contract
Supportive team environment
Training and development opportunities
Everything you'll love
Alongside a competitive salary, you'll get lots of other great benefits too, including:
Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
Company pension
Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
Colleague recognition programme
Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
Other facts
About Asda
It’s hard for anyone to imagine just how many different career possibilities there are at Asda. Ours is a big business, and beyond the roles you might be familiar with on the shop floor (or on your doorstep), there are hundreds of others you don’t get to see.
In fact, because our business is changing so rapidly, there are new roles being created at Asda all the time. Technology is changing how we do things every day, helping us to reimagine retail to make life better for our customers, in-store and online.
For those with imagination, can-do, integrity and a willingness to embrace change, the possibilities at Asda are limitless. Take a look around and see where a career at Asda could take you.
What you'll do
- The Service Colleague is responsible for delivering outstanding customer service and ensuring compliance with health and safety procedures. They will also manage in-store goods and assist with online orders.
Ready to join Asda?
Take the next step in your career journey