Sr. Events Operations Specialist - Branded Events

Articulate is seeking a Senior Events Operations Specialist, Branded Events to own the operational execution of the company’s Articulate-hosted, branded event portfolio, including customer conferences, executive programs, and virtual or hybrid experiences. This role serves as an operational lead for assigned branded event programs, with accountability for logistics planning, vendor and partner management, budget oversight, and onsite execution. 

As a senior individual contributor on a lean, high-performing Global Events team, this role operates with a high degree of autonomy and independent judgment. This role balances strategic oversight with hands-on execution, adapting level of involvement based on program complexity, timelines, and business needs. The ideal candidate is both strategic and execution-oriented, able to design scalable operational frameworks while also leading complex, high-visibility events from planning through post-event analysis. This position plays a critical role in ensuring Articulate’s branded events deliver consistent brand quality, operational excellence, and measurable business impact.

• Operational Leadership
• Lead the logistics workstream for assigned events, overseeing various phases of planning, production, and onsite execution. 
• Oversee and direct event logistics and timelines, workbacks, and cross-functional deliverables to ensure seamless execution and alignment with broader marketing goals.
• Handle shipping and inventory management of event materials, maintaining processes that support scalability and accuracy.
• Develop and manage vendor and production partner relationships, negotiating scopes, coordinating deliverables, and holding partners accountable to timelines and quality standards.
• Serve as an on-site lead at select events, empowered with the ability to make real-time operational decisions related to scheduling, staffing, vendor execution, and attendee logistics to uphold quality and brand standards.
• Oversee event budgets for assigned programs, tracking expenses, approving invoices within assigned limits, reconciling spend, and providing variance insights and recommendations to leadership.

• Operational Execution & Program Oversight
• Coordinate event logistics including travel, lodging, catering, AV, and onsite materials, balancing strategic oversight with detailed execution.
• Manage shipping and inventory processes for event materials, ensuring accuracy, efficiency, and scalability across multiple programs.
• Oversee event registration workflows and attendee communications, ensuring accuracy, scalability, and a high-quality attendee experience while delegating or executing tasks as appropriate.
• Partner closely with cross-functional teams (Marketing Ops, Sales, Customer Success, Creative) to align on deliverables such as event branding, digital assets, collateral, and experiential elements.
• Support event documentation and data management, maintaining key records like shipping manifests, contracts, and attendee lists, and recommending enhancements to improve accuracy and reuse.
• Collaborate on post-event reporting and analysis, including survey execution, stakeholder follow-up, and documentation of insights to inform continuous improvement.

• Continuous Improvement
• Identify and implement incremental process enhancements across logistics workflows, vendor management, and data tracking to increase efficiency and consistency.
• Partner with the Senior Manager, Global Events to evaluate opportunities for larger process redesigns or tool improvements.
• Contribute to the development of team templates, checklists, and operational best practices that scale with team growth.

• 5–8 years of experience in corporate event operations, branded or hosted events, or event marketing operations, preferably in a high-growth or global organization.
• Demonstrated ability to lead logistics strategy and vendor management with minimal oversight.
• Strong organizational and project management skills; capable of managing programs and stakeholders simultaneously.
• Excellent written and verbal communication skills with a collaborative, customer-focused approach.
• Proven ability to work independently, exercise sound judgment under pressure, and resolve complex operational challenges in real time.
• Financial acumen with experience managing budgets, reconciling expenses, and reporting on spend.
• Proficiency with Google Workspace, Slack, Zoom; experience with event software (Cvent, Bizzabo or similar) preferred.
• Ability to travel up to 25% annually, including international travel and occasional multiple-stop or back-to-back event weeks.

• Prior experience overseeing conferences, executive programs, or branded experiential events.
• Experience working with creative agencies, production partners, and experiential or fabrication vendors.
• Strong analytical mindset and comfort evaluating tools or processes to drive efficiency and scale. 
• Familiarity with project management or collaboration tools (Notion, Asana, Trello).
• Experience with event registration platforms and virtual event technologies.
• Creative problem-solver who anticipates challenges, and takes initiative to resolve them independently and/or proposes solutions.

About us

Articulate Global, LLC, is the leading SaaS provider of creator platforms for online workplace training. Founded by Adam Schwartz in 2002, Articulate provides creator tools and services that make it simple for enterprises and SMBs to develop, deliver, and analyze online workplace training that’s engaging and effective.  Increasingly, organizations must reskill employees for ever-changing remote and hybrid work environments, create learning cultures that attract and retain employees in a tight labor market, and use training to build more equitable, empowering, and engaging workplaces. Articulate helps organizations address these critical business needs with its creator platform for workplace training. Articulate 360—a suite of creator tools for online courses—was named the 7th most-loved product in the world by TrustRadius in 2021. And Rise—an all-in-one online training system that makes online training easy to create, enjoyable to take, and simple to manage—is the first creator platform for SMBs and departments within the enterprise. Articulate has more than 118,000 customers in 170 countries and counts all 100 of the Fortune 100 companies as customers.

Named one of Inc. Magazine’s Best Workplaces 2022 and a leader in building a human-centered organization, Articulate is guided by a commitment to provide the best value to customers, do right by employees, and create an equitable, empowering workplace for all. As a human-centered organization, we honor people’s humanity knowing that each person’s unique history, vulnerabilities, and social location inform how we show up with one another. We embrace our connectedness, aware that what we do and say impacts others. We give each other grace because we are all works in progress, learning and evolving every day. And we take responsibility for ourselves and are serious about our accountability to each other.  In all we do, we strive to create an equitable, sustainable, and empowering workplace while we drive results for the business and make a positive impact in the world. Read more about our values here. 

Articulate Global, LLC is an Equal Employment Opportunity and Affirmative Action employer and complies with all applicable federal, state, and local fair employment practices laws. All employment decisions at Articulate are based on business needs, job requirements, and individual qualifications directly related to the job, without regard to any protected characteristic or class, including, but not limited to, race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. Qualified candidates with criminal histories will be considered for this role in a manner consistent with applicable law. Articulate is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation related to the application process due to a disability, you may contact us at [email protected]. 

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