About this role
Company Name
ARS-Rescue RooterOverview
Pay Range - $80k to $95k per yearAmerican Residential Services is the largest provider of residential services in the US, employing more than 7000 professionals across the country. ARS has been serving its customers with HVAC, Plumbing and Electrical solutions for over 45 years since its establishment in 1975.
Check out what we offer:
- Access to insurance available at 31 days of employment
- Low-cost Medical Insurance options, starting at $5 per week
- Dental and Vision Insurance options
- Health Savings Account or Flexible Spending Account
- 401(k) with company match
- HSA and Flexible Spending Account
- Paid Time Off & Holiday Pay
- Company paid life insurance
- Learn more by visiting www.myarsrewards.com/
Our HVAC Service Field Supervisor plays a key role on our service center leadership team by managing the safe and efficient service of new and old HVAC equipment, components, and systems in primarily a residential setting. You will be responsible for the day-to-day operations while assisting the HVAC Service Manager where needed.
Responsibilities
- Supervisor assist's and develops the Service staff, which includes hiring, terminating and disciplining of employees, scheduling employees, setting work priorities, conducting staff meetings, counseling employees, evaluating performance and directing work assignments to ensure effective production.
- Resolves customer issues and complaints to ensure customer satisfaction.
- Ensures that materials and equipment are ordered and dispensed for scheduled jobs. Schedules repairs for parts to ensure minimal down-time in job completion.
- Generates reports and measures of departmental operations as well as records on all inventory, tools and vehicles. Reviews reports with management.
- Instructs crews on proper use of materials and quality workmanship.
- Reviews payroll records to ensure that Installers are paid properly.
- Conduct job site and vehicle inspections.
- Ensures that employees have proper tools for the job and that they are properly maintained.
- Assists the dispatching operation to ensure appropriate Install crew selection for type of system
Qualifications
- Vocational training and experience equivalent
- Must have EPA certification
- HVAC Service Field Supervisor experience
- Excellent analytical skills, financial acumen, and attention to detail
- Computer proficiency. (Microsoft preferred)
*This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. **Sign-On Bonuses may be available; amounts are depending on experience and will be paid out according to an offer letter addendum. American Residential Services provides equal employment opportunities to all individuals, both applicants and employees, without regard to race, color, religion, pregnancy, gender, marital status, national origin or ancestry, citizenship status, disability, medical condition, genetic characteristics or genetic information, age, military service or veteran status, or any other characteristic protected by applicable federal, state, or local laws prohibiting discrimination. For more information about how we collect and use personal information, see our privacy policy here: https://www.ars.com/privacy-policy.
Other facts
About ARS-Rescue Rooter
ARS® / Rescue Rooter® is a leading brand of American Residential Services LLC., which provides heating, air conditioning, indoor air quality, plumbing, drain cleaning and sewer line services from company-owned locations across the United States. United by exceptional service, the ARS® / Rescue Rooter® Network serves both residential and light commercial customers.
ARS® / Rescue Rooter® provides cooling, heating, and plumbing services with a knowledgeable team of trained specialists who have the professional experience to do any job right – the first time.
You can count on our courteous technicians, plumbers, and Comfort Advisors to provide you with exceptional service – 7 days a week.
When our employees visit your home, rest assured that they have passed national background and drug tests, and are equipped to provide you with the service you need.
We treat you and your property with respect by calling before we arrive at your property, providing an honest, upfront estimate you approve before any work is done, and taking care of your property by using shoe covers and drop cloths as needed.
What you'll do
- The HVAC Sales Ops Field Supervisor manages the safe and efficient service of HVAC equipment and oversees the service staff. Responsibilities include resolving customer issues, ensuring proper scheduling, and conducting inspections.
Ready to join ARS-Rescue Rooter?
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