About this role
Company Name
ARS-Rescue RooterOverview
Join ARS, the nation’s largest provider of residential HVAC, plumbing, and electrical services with 7,000+ team members and over 45 years of experience.
Pay: $18 - $19 per hourSchedule: 24/7 Contact Center – Various EVENING shifts availableFull-time, year-round work
THIS IS NOT A REMOTE POSITION
**Prior dispatch experience a plus!
What We Offer:
- Weekly pay via direct deposit
- Commission on top of hourly rate
- Paid training — no HVAC experience required
- Career path into Sales Advisor roles
- Full-time employees also receive:
- Insurance available after 31 days
- Low-cost medical (as low as $5/week)
- Dental, vision, HSA/FSA
- 401(k) with company match
- Paid time off + holiday pay
- Company-paid life insurance
Responsibilities
Deliver exceptional customer service through inbound and outbound calls. You’ll manage scheduling, handle multi-line phones, and support customers with professionalism and urgency. This is a fast-paced, team-driven role based in-office
— THIS IS NOT A REMOTE POSITION
Qualifications
What You Need:
Prior experience in a customer service or call center environment (prior dispatch experience a plus)
- Proficiency with Microsoft Office and computer-based systems
Ability to handle multi-line phones with accuracy and composure
Must report daily to the office (no remote work available)
Weekend and shift flexibility may be required
Must pass background check and drug screening
Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional money may be offered based on experience and will be detailed in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on any protected status under federal, state, or local law. Privacy policy available upon request.
Other facts
About ARS-Rescue Rooter
ARS® / Rescue Rooter® is a leading brand of American Residential Services LLC., which provides heating, air conditioning, indoor air quality, plumbing, drain cleaning and sewer line services from company-owned locations across the United States. United by exceptional service, the ARS® / Rescue Rooter® Network serves both residential and light commercial customers.
ARS® / Rescue Rooter® provides cooling, heating, and plumbing services with a knowledgeable team of trained specialists who have the professional experience to do any job right – the first time.
You can count on our courteous technicians, plumbers, and Comfort Advisors to provide you with exceptional service – 7 days a week.
When our employees visit your home, rest assured that they have passed national background and drug tests, and are equipped to provide you with the service you need.
We treat you and your property with respect by calling before we arrive at your property, providing an honest, upfront estimate you approve before any work is done, and taking care of your property by using shoe covers and drop cloths as needed.
What you'll do
- Deliver exceptional customer service through inbound and outbound calls. Manage scheduling, handle multi-line phones, and support customers with professionalism and urgency.
Ready to join ARS-Rescue Rooter?
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