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Senior Surveillance Operator
full-timeRomania

Summary

Location

Romania

Type

full-time

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About this role

Securing Every Moment, Protecting Every Game
 
Role Description:
 
As part of our continued growth, we are expanding our Surveillance department and seeking a 
skilled and dedicated Senior Surveillance Operator to join the team. 
This role is crucial in maintaining the security and integrity of our Live Casino operations. 
The ideal candidate will bring strong experience in surveillance within the iGaming industry, 
demonstrate a proactive attitude and show leadership capabilities during daily operations.
 
Responsibilities:
  • Monitor live gaming activities to ensure compliance with internal procedures and regulatory standards.
  • Detect, report, and thoroughly document irregularities, suspicious behavior, and operational issues.
  • Support internal investigations by gathering evidence, reviewing video footage, and compiling detailed incident reports.
  • Work closely with Risk, Compliance, and Operations departments to uphold the integrity of live games.
  • Mentor and assist Surveillance Operators, offering guidance on complex or sensitive cases.
  • Identify and communicate potential improvements in surveillance practices and team training.
  • Maintain strict confidentiality and uphold the highest ethical standards during all activities.
 
Requirements:
  • Proven experience in surveillance within the iGaming industry or a related field; prior senior surveillance experience is preferred.
  • Deep understanding of Live Casino operations and associated risks and compliance requirements.
  • Demonstrated leadership skills with the ability to guide, mentor, and support team members.
  • Exceptional analytical and decision-making skills, with a strong focus on risk detection and mitigation.
  • High attention to detail and the ability to quickly spot irregularities in live operations.
  • Flexibility to work 9-hour shifts, including weekends and evenings, as required in 24/7 environments.
  • High level of professionalism, integrity, and responsibility.
  • Strong English communication skills (written and spoken), with the ability to collaborate across departments.
  • Proficiency in Microsoft Office 365 and familiarity with surveillance software and monitoring systems.

Nice to have:

  • Fluency in additional languages such as Serbian, Bulgarian, Spanish, German, or Portuguese.
  • Experience with surveillance technologies and security systems (e.g., cameras, monitoring protocols).
  • Knowledge of data analysis and reporting tools such as SQL, Tableau, or similar platforms.
  • Experience in proposing or implementing process improvements in a compliance or security context.
 
Benefits:
  • Competitive Salary with performance-based bonuses.
  • Paid Training to ensure you are well-versed in the company’s quality standards and procedures.
  • Perks: Access to a variety of employee benefits, including gym membership and private health care.
  • Career Development: Opportunities for growth within a leading international tech company.
 
Perks:
  • Free daily meals.
  • Gym benefit after 6 months.
  • Shift allowances (100% for legal holidays, 25% for night shifts, 10% for weekend shifts).
  • Private health care insurance.
  • “Refer a Friend” Bonus.
  • Career Development: Growth opportunities within an international tech company.
 
Ready to Elevate Your Career? Join ARRISE Today!
 
About Us

ARRISE is a leading supplier of player-favorite content to the iGaming industry. We are a software development and services company delivering end-to-end digital solutions. Headquartered in Gibraltar, with offices around the world—including Malta, Romania, India, Canada, and Bulgaria—we are a global team of over 5,000 talented individuals with decades of experience across multiple industries and professions. Together, we form a cross-functional powerhouse driven to deliver.
 
#LI-ME1 #LI-ONSITE

Other facts

Tech stack
Surveillance,IGaming,Leadership,Analytical Skills,Risk Detection,Attention to Detail,Communication Skills,Microsoft Office 365,Surveillance Software,Monitoring Systems,Incident Reporting,Team Mentoring,Compliance,Operational Integrity,Process Improvement,Confidentiality,Ethical Standards

About ARRISE

ARRISE is an international services group that powers leading technology companies.

Headquartered in Gibraltar with offices around the world, including Malta, Romania, India, and Bulgaria, we are a global team of over 11,000 talented individuals with decades of experience across multiple industries and professions. Together, we form a cross-functional powerhouse that is driven to deliver.

Team size: 5,001-10,000 employees
LinkedIn: Visit
Industry: Software Development

What you'll do

  • The Senior Surveillance Operator is responsible for monitoring live gaming activities to ensure compliance with procedures and regulatory standards while detecting and documenting irregularities. They will also support internal investigations and mentor other Surveillance Operators.

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Frequently Asked Questions

What does a Senior Surveillance Operator do at ARRISE?

As a Senior Surveillance Operator at ARRISE, you will: the Senior Surveillance Operator is responsible for monitoring live gaming activities to ensure compliance with procedures and regulatory standards while detecting and documenting irregularities. They will also support internal investigations and mentor other Surveillance Operators..

Why join ARRISE as a Senior Surveillance Operator?

ARRISE is a leading Software Development company.

Is the Senior Surveillance Operator position at ARRISE remote?

The Senior Surveillance Operator position at ARRISE is based in Romania, Romania. Contact the company through Clera for specific work arrangement details.

How do I apply for the Senior Surveillance Operator position at ARRISE?

You can apply for the Senior Surveillance Operator position at ARRISE directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about ARRISE on their website.