Floor Supervisor Team Manager
full-time•United Arab Emirates
Summary
Location
United Arab Emirates
Type
full-time
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About this role
What makes ARRISE different?
- We’re more than a company—we’re a community of over 7,000 driven professionals, with offices across Gibraltar, Canada, India, Malta, Romania, Serbia, UAE and beyond.
- We partner with industry leaders like Pragmatic Play, delivering world-class gaming experiences to players everywhere.
- We don’t just build products—we build opportunities, invest in our people, and foster growth at every level.
Role Description: We are seeking a dedicated Team Manager for the Floor Supervisors team. In this role, you will manage and oversee the Floor Supervisors, working closely with the Shift Managers to optimize work processes. You will assist with training and develop programs to enhance performance and quality. This role is crucial for ensuring that Floor Supervisors perform their daily tasks confidently and professionally, while fostering an environment that promotes growth and excellence.
Responsibilities:
- Provide coaching and mentoring to staff.
- Manage and support staff in line with Company’s Policies and Procedures, including supervision, absence management, disciplinary and grievance issues.
- Promote and support effective team working through good communication and regular team meetings.
- Identify individual and team learning and development needs and plan to meet these in conjunction with learning and development staff.
- Effectively identify and contribute to learning and development activities including meeting organizational targets.
- Ensure that all services are delivered within the framework core values and in line with the established Policies and Procedures and KPI’s.
- Supervise, organize, and check Floor Supervisor activities.
- Work closely with the Shift Manager/OCR department.
Candidate Requirements:
- Academic qualification in Management is a plus.
- Previous experience in the iGaming industry or Live Casino is a plus.
- Education: Minimum High School Diploma
- PC skills (Office 365).
- Advanced level of English (written and spoken).
- Communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Time management.
- Conflict Management abilities.
- Leadership/mentoring skills.
- Availability to work in shifts
What we offer in exchange:
- Grow with ARRISE | Learning Hub—personalized learning, gamified growth, and endless career development at your fingertips.
- Competitive salary.
- International work environment.
- Opportunities for advancement to higher positions in online casino.
Ready to Elevate Your Career? Join ARRISE Today!
Other facts
Tech stack
Coaching,Mentoring,Communication,Interpersonal Skills,Time Management,Conflict Management,Leadership,IGaming,Live Casino,Management,Training,Performance Enhancement,Teamwork,Supervision,Policy Adherence,KPI Management
About ARRISE
ARRISE is an international services group that powers leading technology companies.
Headquartered in Gibraltar with offices around the world, including Malta, Romania, India, and Bulgaria, we are a global team of over 11,000 talented individuals with decades of experience across multiple industries and professions. Together, we form a cross-functional powerhouse that is driven to deliver.
Team size: 5,001-10,000 employees
Website: http://www.arrise.com
LinkedIn: Visit
Industry: Software Development
What you'll do
- The Floor Supervisor Team Manager will manage and oversee the Floor Supervisors, working closely with Shift Managers to optimize work processes. This role includes coaching staff, managing performance, and ensuring adherence to company policies.
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Frequently Asked Questions
What does a Floor Supervisor Team Manager do at ARRISE?
As a Floor Supervisor Team Manager at ARRISE, you will: the Floor Supervisor Team Manager will manage and oversee the Floor Supervisors, working closely with Shift Managers to optimize work processes. This role includes coaching staff, managing performance, and ensuring adherence to company policies..
Why join ARRISE as a Floor Supervisor Team Manager?
ARRISE is a leading Software Development company.
Is the Floor Supervisor Team Manager position at ARRISE remote?
The Floor Supervisor Team Manager position at ARRISE is based in United Arab Emirates, United Arab Emirates. Contact the company through Clera for specific work arrangement details.
How do I apply for the Floor Supervisor Team Manager position at ARRISE?
You can apply for the Floor Supervisor Team Manager position at ARRISE directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about ARRISE on their website.