Summary
Location
Little Rock
Type
full-time
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About this role
ARKANSAS CHILDREN'S IS A TOBACCO FREE WORKPLACE. FLU VACCINES ARE REQUIRED. ARKANSAS CHILDREN'S IS AN EQUAL OPPORTUNITY EMPLOYER. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, NATIONAL ORIGIN, AGE, DISABILITY, PROTECTED VETERAN STATUS OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE, OR LOCAL LAWS.
CURRENT EMPLOYEES: Please apply via the internal career site by logging into your Workday Account (https://www.myworkday.com/archildrens/)and search the "Find Jobs" report.
Work Shift:
Please see job description for details.Time Type:
Full timeDepartment:
CC015041 Arkansas Children's Pediatrics - LRSummary:
Additional Information:
The Healthcare Support Apprentice will gain hands-on experience and receive structured on-the-job training in a clinical or healthcare environment. Under the guidance of experienced healthcare professionals, this position will assist with a variety of operational and administrative tasks while developing the foundational skills needed for a successful career in healthcare services. This apprenticeship is designed to prepare individuals for future certification or advancement opportunities in roles such as Certified Medical Assistant, Patient Care Technician, or Behavioral Health Technician as well as other clinical support, medical administration, or healthcare logistics.
Required Education:
No education requirementsRecommended Education:
Required Work Experience:
Recommended Work Experience:
Required Certifications:
Recommended Certifications:
Description
1. Assist with daily clinical and administrative tasks such as preparing materials, setting up patient care areas, and supporting healthcare team operations.
2. Follow established procedures to complete basic tasks under supervision, including patient intake support or supply preparation.
3. Maintain clean, organized, and well-stocked clinical or administrative workspaces.
4. Support healthcare staff during patient services, procedures, or internal projects.
5. Answer phones, respond to emails, and assist with scheduling patient appointments or staff meetings.
6. Process patient forms, update medical or administrative records, and ensure documentation accuracy.
7. Perform general office duties including filing, data entry, and handling correspondence.
8. Monitor inventory levels and assist with ordering and restocking medical or office supplies.
9. Participate in training sessions, workshops, or online learning modules related to healthcare operations.
10. Shadow experienced professionals, complete assigned coursework, and apply feedback to improve skills and performance.
Other facts
About Arkansas Children's Hospital
Arkansas Children's is the only healthcare system in the state solely dedicated to caring for Arkansas' more than 700,000 children. The private, non-profit organization includes two pediatric hospitals, a pediatric research institute and USDA nutrition center, a philanthropic foundation, a nursery alliance, statewide clinics, and many education and outreach programs — all focused on fulfilling a promise to define and deliver unprecedented child health. Arkansas Children’s Hospital (ACH) is a 336-bed, Magnet-recognized facility in Little Rock operating the state’s only Level I pediatric trauma center; the state's only burn center; the state's only Level IV neonatal intensive care unit; the state's only pediatric intensive care unit; the state’s only pediatric surgery program with Level 1 verification from the American College of Surgeons (ACS); the state’s only magnetoencephalography (MEG) system for neurosurgical planning and cutting-edge research; and the state's only nationally recognized pediatric transport program. Arkansas Children’s Hospital is nationally ranked by U.S. News & World Report in seven pediatric specialties (2022—2023): Cancer, Cardiology & Heart Surgery, Diabetes & Endocrinology, Nephrology, Neurology & Neurosurgery, Pulmonology and Urology. Arkansas Children’s Northwest (ACNW), the first and only pediatric hospital in the Northwest Arkansas region, is a level IV pediatric trauma center. ACNW operates a 24-bed inpatient unit; a surgical unit with five operating rooms; outpatient clinics offering over 20 subspecialties; diagnostic services; imaging capabilities; occupational therapy services; and Northwest Arkansas' only pediatric emergency department, equipped with 30 exam rooms. Generous philanthropic and volunteer engagement has sustained Arkansas Children's since it began as an orphanage in 1912, and today ensures the system can deliver on its promise of unprecedented child health. To learn more, visit archildrens.org.
What you'll do
- The Medical Assistant Apprentice will assist with daily clinical and administrative tasks, including patient intake support and maintaining organized workspaces. The role involves supporting healthcare staff during patient services and participating in training sessions to develop foundational skills.
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