Summary
Location
Springdale
Type
full-time
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About this role
ARKANSAS CHILDREN'S IS A TOBACCO FREE WORKPLACE. FLU VACCINES ARE REQUIRED. ARKANSAS CHILDREN'S IS AN EQUAL OPPORTUNITY EMPLOYER. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, NATIONAL ORIGIN, AGE, DISABILITY, PROTECTED VETERAN STATUS OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE, OR LOCAL LAWS.
This position has been designated as safety sensitive and cannot be filled by a candidate who is a current user of medical marijuana.CURRENT EMPLOYEES: Please apply via the internal career site by logging into your Workday Account (https://www.myworkday.com/archildrens/)and search the "Find Jobs" report.
Work Shift:
Please see job description for details.Time Type:
Full timeDepartment:
CC097110 Admissions and Financial CounselingSummary:
Additional Information:
Performs Medicaid Application Process, Financial Assistance Process, price estimation, and other assistance programs. Serves as Support Staff for un-insured and under-insured patient population by connecting to resources and establishing a clear path to revenue recovery.
Required Education:
No education requirementsRecommended Education:
High school diploma or GED or equivalentRequired Work Experience:
Entry Level - Experience not Required.Recommended Work Experience:
Required Certifications:
Recommended Certifications:
Certified Application Counselor (CAC) - Insurance MarketplaceDescription
1. Performs efficient interviews to ensure accurate demographic capture and insurance verification for newborns and OB transports.
2. Works as an assister for the federally facilitated insurance marketplace.
3. Collects deductible, co-pay and all other applicable forms of payment, including ongoing payment plans.
4. Conducts efficient follow-up to include: Work queue management, email, CRM, In-basket, reports and insurance/COBRA coordination and documentation.
5. Performs Medicaid intake, SSI, FAP and CHC Application process, including RX, renal and any other available external resources. Conducts follow-ups on assigned accounts.
6. Maintains compliance with No-Surprise-Billing through written and verbal notification of price estimates, including ABN and Self-pay absolute protocol.
7. Collaborates with clinical and state resources to ensure timely enrollment with Medicaid primary care physicians. This includes initial, retro and change requests.
8. Performs other related duties as assigned.
Other facts
About Arkansas Children's Hospital
Arkansas Children's is the only healthcare system in the state solely dedicated to caring for Arkansas' more than 700,000 children. The private, non-profit organization includes two pediatric hospitals, a pediatric research institute and USDA nutrition center, a philanthropic foundation, a nursery alliance, statewide clinics, and many education and outreach programs — all focused on fulfilling a promise to define and deliver unprecedented child health. Arkansas Children’s Hospital (ACH) is a 336-bed, Magnet-recognized facility in Little Rock operating the state’s only Level I pediatric trauma center; the state's only burn center; the state's only Level IV neonatal intensive care unit; the state's only pediatric intensive care unit; the state’s only pediatric surgery program with Level 1 verification from the American College of Surgeons (ACS); the state’s only magnetoencephalography (MEG) system for neurosurgical planning and cutting-edge research; and the state's only nationally recognized pediatric transport program. Arkansas Children’s Hospital is nationally ranked by U.S. News & World Report in seven pediatric specialties (2022—2023): Cancer, Cardiology & Heart Surgery, Diabetes & Endocrinology, Nephrology, Neurology & Neurosurgery, Pulmonology and Urology. Arkansas Children’s Northwest (ACNW), the first and only pediatric hospital in the Northwest Arkansas region, is a level IV pediatric trauma center. ACNW operates a 24-bed inpatient unit; a surgical unit with five operating rooms; outpatient clinics offering over 20 subspecialties; diagnostic services; imaging capabilities; occupational therapy services; and Northwest Arkansas' only pediatric emergency department, equipped with 30 exam rooms. Generous philanthropic and volunteer engagement has sustained Arkansas Children's since it began as an orphanage in 1912, and today ensures the system can deliver on its promise of unprecedented child health. To learn more, visit archildrens.org.
What you'll do
- The Financial Counselor I performs the Medicaid application process, financial assistance process, and price estimation for uninsured and under-insured patients. They also connect patients to resources and establish a clear path to revenue recovery.
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