Job Profile:

Administrative Operations Manager 2

Job Family:

Administrative Operations

Time Type:

Full time

Max Pay – Depends on experience:

$67,000.00 USD Annual

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:

Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field including two (2) years managerial experience; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Description:

Salary: $60,000 to $67,000 annually; DOE

The Billing Manager for ASU Health Services provides leadership and oversight of the insurance billing team, ensuring accurate, timely, and compliant billing, payment posting, and adjustments in accordance with insurance industry standards and regulatory requirements. This role ensures insurance information is accurately captured and maintained in the Electronic Medical Record (EMR) and serves as the primary liaison with insurance carriers to review, evaluate, and appeal claims. Critical to the mission of ASU and ASU Health Services, the Billing Manager ensures revenue integrity while supporting efficient operations and regulatory compliance.

Essential Duties:

• Utilize computer equipment and multiple software applications for extended periods, including prolonged screen time and use of a keyboard and mouse.

• Communicate effectively, both verbally and in writing, to perform essential job functions.

• Respond to telephone calls, emails, and other forms of correspondence in a timely and professional manner.

• Perform work in an office environment using standard office equipment, including telephone, copier, printer, scanner, and related devices.

• Remain seated or standing for extended periods as required to perform job duties.

Desired Qualifications:

Evidence of an Associate’s Degree and/or Certificate in Medical Billing and Coding (or other related field), or at least two years of medical billing/payment posting experience for a medical group or physician office. Experience with the Electronic Medical Records system.

Working Environment:

• Sit or stand for prolonged periods of time

• Work collaboratively across various departments within the University, as well as with diverse populations and groups

• Use computers effectively – including inputting, reviewing, and retrieving information, extended periods of viewing the screen and using the mouse and keyboard

• Use critical thinking to make decisions and/or analyze data

• Communicate effectively both orally and in writing

• Walk throughout campus for meetings or events, regardless of the weather

• Work collaboratively to achieve objectives

• Climb stairs in locations with no elevator, such as the mezzanine level of the MU, or Irish Hall

• Ability to lift 35 lbs. 

Department Statement:

Educational Outreach and Student Services (EOSS) is committed to enrolling all qualified students at Arizona State University and assisting them in their academic success. EOSS provides a broad range of services and support to students and prospective students ranging from outreach efforts with K-12 schools, orientation programs for new freshman, bridge programs to assist the transition to a university environment, and a wide variety of services, programs and activities for enrolled students. EOSS has direct responsibility for multiple departments across four campuses, some of which include the Dean of Students, University Housing, Health Services, Counseling Services, Disability Resources, the Memorial Union, TRIO programs, Sun Devil Fitness, Student Government, Student Media, Career Services, Access ASU and others.

Driving Requirement:

Driving is not required for this position.

Location:

Campus: Tempe

Funding:

No Federal Funding

Instructions to Apply:

Current Employees and Students should apply directly within Workday using the Jobs Hub. Use this link and log in using SSO:

https://www.myworkday.com/asu/d/inst/1$9925/9925$17457.htmld

To be considered, your application must include all of the following attachments:

• Cover letter
• Resume/CV

Note: Multiple documents can be submitted into the attachment box. Alternatively, merge all documents into one PDF for submission.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position. Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position. NOTE: GA and Intern positions are counted as .5 for job experience (ie. 1 year equals 6 months experience equivalency). Only electronic applications are accepted for this position.

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ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.