About this role
Job DetailsJob Location: AU - Desert Ridge - Phoenix, AZ 85050Job Shift: DayJob Category: Health CareJob Summary
Perform clinical duties under the direction of a physician. This individual ensures that supplies and equipment are available to facilitate efficient, effective care. It is important that a friendly, caring, courteous, and professional attitude is always displayed as this person has front-line contact with patients and families.
Duties and responsibilities
Recording patients' medical history, vital statistics, or information such as test results in medical records.
Interviewing patients to obtain medical information and measure their vital signs, weight, and height.
Accompanying patients to the appropriate exam room; assisting patients as needed with walking, transfers, dressing, and preparing them for the physician.
Assisting and Caring for Others — providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
Documenting/Recording Information — entering, recording, storing, or maintaining information in written or electronic form.
Getting Information — observing, receiving, and otherwise obtaining information from all relevant sources.
Communicating with Supervisors, Peers, Patients, and Physicians — providing accurate messages/instructions by telephone, in written form, e-mail, or in person
Interacting with Computers — Using computers and electronic medical records to enter data, or process information.
Cleaning according to scheduled maintenance program and keeping appropriate records; managing inventory of supplies; assisting with the ordering of patient care supplies, restocking treatment rooms, exam rooms, and procedure room.
Monitoring and tracking prescription sent as eRX and refill requests.
Preparing treatment rooms for patient examinations, set up instruments and equipment according to department protocol.
Filling out lab requisition for pathology and calling for pick up at lab where patients insurance is accepted.
Sending orders for labs, imaging, referrals or Meds to appropriate facilities when ordered by provider.
Calling and scheduling for the patient, when providers order STAT requests: before they leave our office. Calling insurance to request prior authorization as necessary.
Monitoring biohazard and sharps daily according to OSHA.
Restocking, managing and checking expiration dates for all supplies in rooms and storage room.
Answering clinical phone calls.
Checking phone messages hourly and returning all calls before lunch, midafternoon, and prior to leaving for the day.
Complying with all AZCCC policies and procedures.
Maintaining strict confidentiality related to medical records and other data.
Working shifts as assigned. Scheduled shifts/locations will rotate according to clinic needs.
Performing other duties as directed by providers and practice administrator.
Licensure/Certification
Medical assistant certification
Valid CPR certification
Direct reports
N/A
Working conditions/ Physical requirements
Medical office setting
Able to work 40 hours per week
Moderate noise levels from medical setting and equipment
Standing for long periods of time
Ability to see details at close range
Ability to listen and understand information through spoken words and sentences
Ability to read and understand information in writing
Ability to communicate information in speaking so others will understand
Daily uses of hands to type, file, and write/sign documents
Minimum lifting requirements of 25 pounds to transfer equipment, help patients with positioning, and pack/unpack supplies
Frequent bending, twisting, and position changes to assist patients
EEO Statement
Arizona Center for Cancer Care provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
QualificationsQualifications/Education Requirements
High school diploma or equivalent required
Successful completion of a medical assistant program
Computer experience with EMR knowledge
Professional appearance
Strong medical terminology
Must demonstrate excellent phone etiquette and exceptional customer service skills.
Excellent work ethic, including integrity, positive attitude, productive, organized, treats leadership with respect, excellent attendance, continuously learning and willing to ask for assistance.
Ability to work efficiently and effectively in a detail oriented, fast-paced setting.
About Arizona Center for Cancer Care
The Arizona Center for Cancer Care is a Multispecialty Oncology group that is comprised of Radiation Oncology, Medical Oncology and Hematology, Gynecologic Oncology, Urology, and Breast Surgeons.
Established in 2008, AZCCC has grown organically into the premier Oncology provider in Arizona. With services and providers spanning across the entire valley, from Goodyear to Gilbert and everywhere in between, AZCCC has begun to revolutionize how cancer care is delivered, through Centers of Excellence, and truly comprehensive care models. AZCCC is proud to be your resource for comprehensive cancer care!
Mission Statement:
Arizona Center for Cancer Care’s mission is to offer comprehensive care to patients and establish the highest quality cancer treatment in Arizona.
AZCCC is truly cancer centers without walls, Arizona Center for Cancer Care’s serviced stretch across the Valley. We are able to offer cancer patients and their families the best doctors, best treatment technologies and best medical trials in the country.