Job DetailsJob Location: HKG New Orleans Store - Kenner, LA 70062Summary:

The Store Associate will deliver top-class customer service, build customer satisfaction and loyalty, and be part of a team in which associates promote sales results and customer service through teamwork. This is exemplified by personal involvement in phone/email handling, customer questions, and problem resolution.

Duties and Responsibilities:

Greet all walk-in customers immediately
Strike a positive and cooperative tone with both customers and coworkers
Balance the cash drawer and prepare the appropriate paperwork as required for all transactions
Organize and file all sales paperwork daily
Responsible for the daily completion of all transactions including finalizing sales tickets throughout the day, collecting all appropriate paperwork for financial transactions, and the proper completion of credit card transactions
Review transfer distribution documents according to company policy
Review all documents for accuracy and completeness
Report discrepancies to the Store Manager
Assist in the training of all personnel on the proper use and operation of computer programs and proper paperwork handling procedures
Make sure shelves are merchandized and stocked correctly, following direction from Store Manager and Category Managers
Maintain a neat and orderly appearance, dress, and groom according to company standards
Assist with the maintenance of the store including vacuuming, dusting, and general cleaning as directed by the Store Manager
Assist in the unloading of stock trucks as scheduled and directed
Ensure the use of safe work practices to limit the opportunity for injury to self and others and damage to products and property

QualificationsRequirements:

High School Diploma or GED
Bilingual English/Spanish preferred
Excellent customer service skills
Excellent communication skills, both written and oral with strong organization and problem-solving skills
Upbeat and friendly attitude with the ability to work well with others
Ability to thrive in a lively working environment and multi-task
The flexibility to work evenings, weekends, and holidays
Compliance with HKG's Drug and Alcohol Policy
Basic Computer skills to use software and complete required paperwork
Previous cashier experience preferred

Physical demands and work environment:

Regularly required to stand, walk, sit, use hands to finger, handle or feel objects, tools or controls, reach with hands and arms, talk, and hear
Employees must occasionally lift and/or move objects in excess of 25 pounds and be able to determine when having help will be safer than attempting to move the object alone
Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perceptions, and the ability to adjust focus
Work environment: The noise level in the work environment is usually moderate