Senior Technical Consultant - Oracle Sales/Service Cloud
full-time•Hyderabad
About this role
Looking for Oracle CX Consultant with Strong technical knowledge in customizing Fusion B2B Sales/Service application with custom objects, Redwood, BI Dashboards, Groovy Scripting, SOAP/Rest APIs, Visual Builder and DCS.
Additionally, looking for CPQ and Oracle Field Service experience.
Responsibilities:
- Configure and manage Oracle Fusion Sales & Service modules
- Develop and maintain custom objects, fields, and pages using Oracle Fusion's Application Composer
- Present technical and functional capabilities of Oracle Field Service Cloud platform to clients
- Create and manage workflows, business processes, and approval rules using workflow engine
- Utilize Redwood theme to design and develop user interfaces, including pages, layouts, and templates
- Apply Redwood design principles and patterns to ensure consistency and usability across Oracle Fusion applications
- Design and develop custom reports and dashboards using Oracle Fusion's reporting and analytics tools, such as OTBI
- Integrate Oracle Fusion with other applications and services using APIs, web services, and other integration technologies
- Collaborate with customers on Business Requirements Specifications, Design & Architecture path and also perform configuration of modules
- Stay updated with periodic Oracle releases and use the latest standard best practice
- Participate in cross-functional discussions with business analysts and developers, to ensure successful project delivery
Must Have:
- Deep understanding of Oracle Fusion Sales and Service functionality, including incident management, problem management, and change management
- Knowledge of Redwood theme to develop user interfaces
- Experience in implementing Oracle Field Service modules including Forecasting, Scheduling and Routing etc
- Working knowledge on products related Inventory management, Order management, Depot repair, Maintenance management
- Analyse and optimize field service workflows, ensuring seamless integration with Oracle Field Service applications
- Familiarity to build Oracle Field Service forms, workflows, triggers, and Field updates
- Strong communication and interpersonal skills & ability to work effectively in a fast-paced environment
- Experience with reporting and dashboard development using Oracle Fusion tools
- Understanding CRM principles and recommend solutions to customer, handling feedback, and ensuring a positive customer experience
- Experience with integration technologies such as API, SOAP, and REST
- Understanding of Conversions using Import/Export Management
Desired:
- Knowledge of Oracle CPQ application is added skill
- 5-7 years of experience.
- Oracle Service Cloud Trained/Certified with understanding of Oracle Service Cloud architecture
- Experience in Interface Development with CRM integrations including usability, accessibility testing and validation
- Good programming skills, as well as the ability to review complex code bases written by others
- Overview of Cloud Architecture and knowledge on Data Migration
Argano is the first of its kind: a digital consultancy totally immersed in high-performance operations. We steward enterprises through ever-evolving markets, empowering them with transformative strategies and technologies to exceed customer expectations, unlock commercial innovation, and drive optimal efficiency and growth.
Argano is an equal-opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Other facts
Tech stack
Oracle CX Consultant,Customizing Fusion B2B Sales,Service Application,Redwood,BI Dashboards,Groovy Scripting,SOAP APIs,Rest APIs,Visual Builder,DCS,CPQ,Oracle Field Service,Incident Management,Change Management,Reporting,Analytics
About Argano
Argano is the world’s first and largest digital services consultancy focused exclusively on enabling high performance across our clients’ business operations, at scale and around the globe. Forged from world-class specialist consultancies with decades of enterprise technology, data, cloud, AI and operations expertise, Argano supports the full transformation agenda through strategy, design, execution, and ongoing managed services. We modernize and optimize core functions across customer engagement and service, revenue management, finance and planning, supply chain, and workforce optimization. Our promise to clients is maximizing their growth, profitability, commercial agility and customer satisfaction, guaranteed.
Team size: 1,001-5,000 employees
Website: https://argano.com
LinkedIn: Visit
Industry: IT Services and IT Consulting
What you'll do
- The consultant will configure and manage Oracle Fusion Sales & Service modules and develop custom objects, fields, and pages. They will also present technical capabilities to clients and create workflows and dashboards.
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Frequently Asked Questions
What does a Senior Technical Consultant - Oracle Sales/Service Cloud do at Argano?
As a Senior Technical Consultant - Oracle Sales/Service Cloud at Argano, you will: the consultant will configure and manage Oracle Fusion Sales & Service modules and develop custom objects, fields, and pages. They will also present technical capabilities to clients and create workflows and dashboards..
Why join Argano as a Senior Technical Consultant - Oracle Sales/Service Cloud?
Argano is a leading IT Services and IT Consulting company.
Is the Senior Technical Consultant - Oracle Sales/Service Cloud position at Argano remote?
The Senior Technical Consultant - Oracle Sales/Service Cloud position at Argano is based in Hyderabad, India. Contact the company through Clera for specific work arrangement details.
How do I apply for the Senior Technical Consultant - Oracle Sales/Service Cloud position at Argano?
You can apply for the Senior Technical Consultant - Oracle Sales/Service Cloud position at Argano directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Argano on their website.