About this role
Overview - $20.00 per hour
When guests are provided with excellent service, this is where we have achieved our greatest goal. As a Restaurant Supervisor, you will lead hourly staff in the daily performance of their duties and effectively prioritize multiple tasks.
Responsibilities
- Maintain a safe and clean environment for guests and team members, ensuring the venue is adequately stocked with all products and supplies needed for service and all departmental and organizational policies and procedures are met
- Assign duties to team members on shift and perform some service tasks
- Assist managers in team member training and compliance
- Investigate and resolve service complaints, review procedures operational areas in need of attention, as well as assisting in the management of staffing levels in accordance with budgetary goals and business volume
- Greet guests positively, professionally and as an individual, and monitor guests’ and team member need within your assigned area
Qualifications
- Experience working in a restaurant; beneficial to have two years’ supervisory experience
- Self-motivated, superior organization and guest service abilities
- Excellent written and verbal communication skills with customer relation skills
- No college degree required
Physical Requirements
- Must be able to carry up to 35 lbs
- Standing, walking, bending for the duration of the shift, occasionally pushing and pulling to move equipment, mops, and brooms
EEOC Statement:
We are an equal opportunity employer committed to building a diverse team and fostering an inclusive environment where employees feel empowered to bring their authentic selves to work. We welcome applications from all qualified candidates regardless of race, color, religion, gender identity, sexual orientation, national origin, age, disability status, or veteran status.
Other facts
About Areas USA, Inc
Areas is one of the world leaders in Food & Beverage and Travel Retail. Every year, the company welcomes 350 million customers across more than 2,000 restaurants and stores in 11 countries in Europe, the United States, Mexico, and Chile.
As a benchmark restaurant operator in the travel industry, Areas is committed to quality and operates in major and minor transport hubs worldwide, such as airports, train stations, and motorway travel plazas, as well as in key locations within trade fair venues and leisure centers.
With a strong culture of operational excellence, Areas possesses deep insight into travelers’ needs and offers the most extensive portfolio of restaurant concepts on the market. This enables the company to consistently deliver the ideal offering, tailored to the 900,000 customers it serves every day.
In the United States, Areas operates in some of the country’s busiest airports and travel hubs, partnering with leading brands and developing its own concepts to create a diverse and high-quality dining experience for travelers. The U.S. business has become a key growth driver for the company, strengthening its global footprint and showcasing its ability to adapt to different markets and traveler preferences.
What you'll do
- As a Restaurant Supervisor, you will lead hourly staff in their daily performance and ensure excellent service for guests. You will also maintain a safe environment, assign duties, assist in training, and resolve service complaints.
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