Job purpose
The Operations Manager leads and oversees project teams on large-scale construction projects.
A key aspect of role involves taking full ownership and accountability for:
- End-to-end tendering process
- Project planning & execution (in line with programme)
- achievement of commercial objectives
- Delivery of Safety, Health, Environmental & Quality targets (SHEQ)
- Leading all aspects of people management, from a team, sub-contractor, General Contractor (if applicable) and client perspective
- Developing future opportunities by enhancing our reputation for what we do, and how we do it.
- Integration with the wider Ardmac Design & Build business will also be a key objective for the role holder.
Duties and responsibilities
Pre-Construction:
- Lead Tender Team and Competitive Submissions: Direct the bidding process and craft winning proposals based on thorough analyses and innovative strategies.
- Program, Documents, and Meetings: Develop comprehensive project plans, schedule start-up meetings, and ensure all stakeholders are aligned with the project objectives.
- Procurement Strategy and Risk Management: Design strategies for supplier selection and comprehensive risk management frameworks.
- Safety Plans and Site Logistics: Develop and enforce stringent safety and site logistics plans to comply with all regulations.
- Stakeholder Liaison and Resource Planning: Maintain continuous communication with all stakeholders and effectively manage resource allocation.
- Customer Relationships: Build and maintain customer relationships.
- Supply Chain relationships: Monitor supply chain relationships through appropriate channels
Construction:
- Ensure implementation of Safety First Guiding Principles
- Start-Up Meetings and Contract Commencement: Facilitate initial meetings to kick off project activities and ensure all teams are prepared for execution.
- Compliance and Supplier Selection: Monitor compliance with project standards and local regulations and perform thorough vetting of all suppliers.
- Resource Management and Preliminary Tasks: Oversee resource distribution and manage preliminary site activities. Develop teams through coaching and mentoring.
- Progress Monitoring and Team Leadership: Continuously track project progress and lead the project team to adapt to challenges proactively.
- Financial Oversight and Reporting: Maintain strict control over project finances and compile detailed reports for stakeholder review.
- Issue Management and Certificate Procurement: Strategically address project issues and secure necessary certifications.
- Defect Rectification and Client Engagement: Manage the resolution of any defects and uphold strong client relationships.
Post-Construction:
- Aftercare Service and Commissioning Adjustments: Provide comprehensive post-project support and make necessary adjustments during the commissioning phase.
- Financial Support and Documentation: Assist with financial reconciliations and ensure all project documentation is complete and accessible.
- Contractual Safeguards, Defect Resolution, and Client Relations: Implement contractual protections, resolve any lingering defects, and maintain robust client engagements.
Qualifications, Knowledge & Experience
- Required: 10+ years' experience in the construction industry; Degree in Construction Management or a related field (Master’s degree preferred).
- Skills: Demonstrated expertise in managing large construction projects, with strong capabilities in Cost & Value Control and Contract Management.
- Certifications: Relevant local safety certifications
- Leadership and Communication: Exceptional leadership and communication skills are crucial, with a proven ability to lead large teams and manage complex stakeholder relationships.
- IT Proficiency: Advanced skills in project management software and IT tools necessary for efficient project management.
Knowledge & Experience:
- Design procurement
- Construction methods and best practice, technologies and materials
- Measurement and Valuation
- Planning
- Claims and L&E
- Manage more than one project
- Understanding of subcontract/material procurement.
- Management Systems
- Standards and Specifications
- Commercial & Financial Management
- Safety, Health and Quality Policies and Procedures
- Local Industrial Relations arrangements
- Construction Industry Regulations
People Management Responsibilities:
- Ensure that the necessary resources are in place to achieve the contract programme.
- Recruitment and management of site personnel in line with company policies and procedures.
- Ensure that quality performance management check-ins take place for all staff within their reporting structure.
- Ensure new employees have a thorough and positive on-boarding experience.