Duties and Responsibilities / KPI’s

• Manage the organizations digital learning platforms, ensuring seamless user experience and content accessibility. 
• Coordinate the development, uploading, and maintenance of online training content and digital learning resources. 
• Ensure digital content aligns with learning objectives, organizational competencies, and branding guidelines. 
• Support the implementation of e-learning programs and virtual training solutions. 
• Identify trends and insights from learning completions, feedback, and learning analytics through dashboards and regular reports. 
• Identify trends and insights from learning data to support continuous improvement in program design and delivery. 
• Ensure data accuracy and integrity within the digital learning platforms and related systems. 
• Collaborate with instructional designers, trainers, and external vendors to source or develop digital content.
• Stay updated on emerging trends in digital learning technologies and recommend enhancements where appropriate.

Qualifications / Experience / Technical Knowledge

Minimum Qualifications: 

Essential

• Bachelor’s degree in human resources, Information Technology, Education Technology, Business Administration, or related field. 
• 3-5 years of experience managing learning platforms or digital learning solutions. 
• Proficient in data analytics and reporting tools

Desirable 

• Knowledge of Learning Management Systems (e.g., SAP SuccessFactors, Moodle, Cornerstone). 
• Familiarity with e-learning authoring tools (e.g., Articulate Storyline, Adobe Captivate) is an advantage.

Core Competencies / Skills

• Digital learning platform management. 
• Data analytics and interpretation. 
• Content curation and management. 
• Problem-solving and troubleshooting. 
• Project coordination and stakeholder engagement. 
• Knowledge of digital trends in corporate learning.

Personal Qualities / Behavioral Traits

• Tech-savvy and detail-oriented 
• Analytical and data-driven mindset 
• Proactive with a continuous improvement attitude 
• Good interpersonal and communication skills 
• Strong organizational and time-management skills 
• Ability to work collaboratively across teams

Working Conditions

• Primarily office-based, with the flexibility for remote troubleshooting if required. 
• Standard working hours. 
• Fast-paced and evolving technological environment.

Health and Safety

• Ensure compliance with all relevant health and safety regulations, standards, and procedures. 
• Participate in health, safety and environment training programs to understand potential hazards, safety procedures, and emergency protocols. 
• Report any health, safety and environmental concerns, incidents, or near misses promptly to the designated supervisor or safety officer. 
• Assist in identifying workplace hazards and participate in risk assessments to minimize risks to personal health and safety. 
• Wear appropriate PPE as required for specific tasks or environments and ensure that it is maintained and used correctly. 
• Be familiar with emergency response procedures, including evacuation routes, assembly points, and first aid protocols. 
• Follow established safe work practices and procedures to prevent accidents, injuries, or illnesses. 
• Operate machinery, tools, and equipment safely, following manufacturer's instructions and the AML safety guidelines. 
• Maintain a clean and orderly workspace to reduce hazards and prevent accidents. 
  • Promote a culture of health and safety awareness among coworkers by encouraging safe behaviors and reporting unsafe conditions. 
  • Participate in health and safety committees or meetings as required, providing input and suggestions for improving workplace safety. 
  • Keep accurate records of safety inspections, incidents, and training activities as required by company policy and regulations.