Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.

We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world’s most complex challenges and deliver more impact together.

Role description:

Arcadis is seeking a high-performing Account Leader to join our Mobility Global Business Area (GBA) team in Canada. In this pivotal role, you will own the client strategy and drive profitable growth by diversifying and expanding our client portfolio. As the primary relationship manager, you will develop and execute annual business plans, build and maintain C-suite level relationships, and create true partnerships with our clients—ensuring an active presence at all client events and engagements.

This is a highly visible, client-facing role that requires a strategic mindset, strong leadership, and operational excellence. You will be empowered to manage client account profitability, drive organic growth, and maximize client margins by overseeing investments and pursuits. Your expertise in major projects operations and delivery will support Arcadis’ reputation for delivering innovative, high-value solutions, while your focus on service diversification and thought leadership will help secure new opportunities and expand our share of wallet with key clients.

Role accountabilities:

In this role you will develop and implement client strategies and business plans, working to build and sustain robust partnerships at the highest levels within client organizations. You will ensure Arcadis maintains an active presence at client events, positioning us as a trusted advisor and thought leader through continuous engagement and the presentation of cutting-edge R&D and subject matter expertise.

You will be responsible for driving profitable growth by managing all aspects of client account profitability, including cost of sales, investments, and pursuits. You will lead efforts to increase client NOI, drive organic growth, and approve investments in client accounts. Diversification of the client portfolio will be a key focus, as you identify and secure new opportunities, introduce a broader suite of Arcadis services, and mine for additional growth potential within existing relationships.

In this role, you will lead a client success team with a strong emphasis on health, safety, and well-being, actively mentor and guide account leaders, and foster an inclusive and collaborative environment across sector and service teams. You will manage risk and compliance in line with the Arcadis risk control framework, ensuring all activities adhere to company risk appetite, policies, and procedures. Additionally, you will support Program Directors in achieving client margin targets, assist Sector Executives in expanding client networks, and help identify emerging client needs to inform new service offerings.

Throughout, you will embody the Arcadis leadership profile—demonstrating curiosity, driving success, igniting passion, and leveraging advanced market insights and relationship-building skills to grow our client base and strengthen our market position.

Qualifications & Experience:

• Demonstrated ability to develop client strategies, annual business plans, and build C-suite level relationships
• Strong experience managing client account profitability, investments, and driving organic growth and client margins
• Advanced skills in service diversification, opportunity development, and securing new work within existing client portfolios
• Strong leadership capability, inspiring multi-disciplinary teams and fostering an inclusive, collaborative culture
• Excellent interpersonal, communication, and stakeholder management skills at all organizational levels
• High level of intellectual, professional, and interpersonal agility and flexibility
• Strong decision-making, time management, and multi-tasking abilities, especially in high-pressure and fast-paced environments

Why Arcadis?

We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It’s why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.

You’ll do meaningful work, and no matter what role, you’ll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you.

Together, we can create a lasting legacy.

Join Arcadis. Create a Legacy.

Our Commitment to Equality, Diversity, Inclusion & Belonging

We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We are an equal opportunity and affirmative action employer. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. We are dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, religion, national origin, sex, age, disability, marital status, sexual orientation, gender identity, citizenship status, disability, veteran status, or any other basis prohibited by law.