AD
Shipping Coordinator
full-time•Burnaby•CA$0k - CA$0k
About this role
Job Title: Shipping Coordinator
Company: ARC Document Solutions
Location: Burnaby, BC
Employment Type: Full-time, Permanent
Hourly Wage: $23 - $24 based on experience
Work Schedule: On site, M-F (8:30 to 5:00)
Reports to: Operations Manger
ARC Document Solutions (www.e-arc.com) is a global leader in digital printing and technology services, dedicated to helping businesses promote their brand and streamline access to critical information. With a network of over 140 service centers across the USA, Canada, UK, UAE, India, and China, and 1,300 dedicated employees, we serve more than 60,000 customers, including some of the world's most renowned brands.
ABOUT THE ROLE
We are seeking a reliable, detail-oriented, and enthusiastic Shipping Coordinator to join our team in Burnaby, BC. This entry-level position is ideal for someone who is computer-savvy, organized, and able to handle a mix of administrative tasks and light-moderate physical work. You will primarily focus on scheduling local courier deliveries and providing hands-on assistance to the main dispatcher, while also helping prepare (kit) print materials for shipment. This role offers great learning opportunities in logistics and supply chain coordination in a fast-paced environment.
KEY RESPONSIBILITIES
Courier Scheduling & Coordination
- Schedule and assign local delivery couriers based on daily orders, routes, priorities, and time-sensitive requirements
- Communicate with couriers via phone, email, or dispatch software to confirm pickups, provide instructions, and resolve any immediate issues
- Monitor delivery progress, track statuses in real-time, and update internal systems or customers as needed
Support/Backup to Main Dispatcher
- Assist the primary dispatcher with day-to-day tasks, including data entry, updating logs, handling overflow communications, and troubleshooting delivery-related inquiries
- Help prioritize and organize incoming requests to ensure smooth workflow and on-time performance
- Perform any additional support duties as required by the dispatcher or logistics team
Kitting & Preparation of Print Materials
- Assist in kitting print materials: assemble, package, label, and organize orders to ensure they are ready for delivery (e.g., collating documents, binding, inserting into envelopes/boxes)
- Verify order accuracy against pick lists or client specifications before final packing
- Maintain a clean and organized kitting/prep area
General Duties
- Use computer systems and software for order tracking, scheduling, reporting, and communication (e.g., Microsoft Office, Google Workspace, or logistics/dispatch tools)
- Maintain accurate records of schedules, deliveries, and kitted orders
- Contribute to team efforts in meeting daily targets and improving processes
REQUIRED QUALIFICATIONS & SKILLS
- High school diploma or equivalent (post-secondary education in logistics, supply chain, business, or a related field is an asset but not required)
- Strong computer skills – proficient with Microsoft Office (especially Excel and Outlook), email, and basic data entry; quick learner for new software/tools
- Excellent organizational and time-management abilities with strong attention to detail
- Good communication skills (verbal and written) for coordinating with couriers, team members, and occasionally clients
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Physically capable of occasional lifting up to 60 lbs. and standing/moving for parts of the shift
- Reliable, punctual, and team-oriented attitude
- Valid driver's license is an asset (though not required for this role)
- Previous experience in logistics, warehousing, customer service, dispatch, or print/production is a plus, but we welcome motivated beginners with the right mindset
WHAT WE OFFER
- Hands-on training
- Opportunities for growth and training within the logistics department
- Extended Group Health Benefits after 3 months
- Free on-site parking/Public Transit accessible
If you are proactive, dependable, and excited to start your career in logistics, while contributing to both coordination and hands-on preparation tasks, we encourage you to apply.
We thank all applicants for their interest. Only those selected for an interview will be contacted.
If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to [email protected] and use the words “Accommodation Request” in your subject line.
To all recruitment agencies:
ARC does not accept unsolicited agency resumes. Please do not forward resumes to our Careers alias or other ARC employees. ARC is not responsible for any fees related to unsolicited resumes.
ARC does not accept unsolicited agency resumes. Please do not forward resumes to our Careers alias or other ARC employees. ARC is not responsible for any fees related to unsolicited resumes.
What you'll do
- The Shipping Coordinator will schedule and coordinate local courier deliveries and assist the main dispatcher with various tasks. Additionally, they will help prepare print materials for shipment.
About ARC Document Solutions
ARC is a leading provider of digital printing, and document workflow solutions, serving businesses across diverse industries. With 140 locations around the world and deep domain knowledge, we empower brands to expand their reach, elevate their vision, and succeed in a dynamic marketplace.
Ready to join ARC Document Solutions?
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Frequently Asked Questions
What does ARC Document Solutions pay for a Shipping Coordinator?
ARC Document Solutions offers a competitive compensation package for the Shipping Coordinator role. The salary range is CAD 0k - 0k per year. Apply through Clera to learn more about the full compensation details.
What does a Shipping Coordinator do at ARC Document Solutions?
As a Shipping Coordinator at ARC Document Solutions, you will: the Shipping Coordinator will schedule and coordinate local courier deliveries and assist the main dispatcher with various tasks. Additionally, they will help prepare print materials for shipment..
Is the Shipping Coordinator position at ARC Document Solutions remote?
The Shipping Coordinator position at ARC Document Solutions is based in Burnaby, British Columbia, Canada. Contact the company through Clera for specific work arrangement details.
How do I apply for the Shipping Coordinator position at ARC Document Solutions?
You can apply for the Shipping Coordinator position at ARC Document Solutionsdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.