AI
BIA Customer Service Agent (personal lines)
full-time•Fairfield•$57k - $64k
About this role
As a member of the Arbella Insurance Group, Bearingstar is one of the leading property and casualty insurance providers in Massachusetts and Connecticut writing over $100 million in premium. Bearingstar possesses a dynamic culture that has an independent agency feel along with the strength and resources of a large parent company. This allows us to offer competitive salaries, bonus above commission, excellent benefits, and great training and development programs.
We are currently searching for Customer Service Agents to join us in our Fairfield, Connecticut location. The ideal candidate will have experience with Personal lines of Insurance and a CT Property and Casualty license is required to perform this role.
The Customer Service Agent will act as the agency representative to our clients, fellow professionals, the public and the general business community. Provide counsel & advice on new and/or additional insurance needs, explaining coverages & types of policies. Identify risk exposures, qualifying potential prospects. Maintain an underwriting renewal review process and a marketing renewal review program for all policyholders. Act as the first line of contact in the reporting and assignment of claim information for designated policyholders. Resolve general customer inquiries.
We offer a “home-town” insurance setting with all the benefits of a corporation including competitive salary plus commission and incentive opportunity, medical, dental, 401k and retirement plans, plus more.
Experience within the Personal Lines insurance industry is a plus, and a Connecticut Property & Casualty insurance license is required to perform this position. Customer Service and some Sales skills are a must.
The ideal candidate will have excellent interpersonal, oral and written communication skills. We are looking for a self-starter who can work independently as well as being a team player.
Our current reasonable and good faith estimate of the annual salary or hourly wage range for this position is approximately $57,500 ($29.00 an hour) - $64,350 ($33.00 an hour) based on a variety of factors including, but not limited to, relevant skills and experience.
Our work schedule is 37.5 hours per week. In addition, you are eligible for a profit share bonus program, exceptional benefit and wellness programs, career development, flexible schedules and much more.
Please note: The advertised pay range is not a guarantee or promise of a specific wage.
What you'll do
- The Customer Service Agent will act as the agency representative to clients, providing counsel on insurance needs and explaining coverages. They will also maintain underwriting and marketing renewal processes and resolve customer inquiries.
About Arbella Insurance Group
Voted a Boston Business Journal Best Place to Work since 2009!
Founded in 1988 in Quincy, Massachusetts, Arbella provides affordable car, home, and business insurance in Massachusetts and Connecticut, and business insurance in New Hampshire and Rhode Island. Our vision is to be the best property and casualty company in the Northeast. Period. We are proud to be consistently recognized as one of the Best Places to Work by the Boston Business Journal. We think you’ll find Arbella to be a different kind of insurance company – one that does good for our employees, our customers, our independent agents, and our communities. Our people are caring, collaborative, passionate, and involved, and we work hard to support their total well-being.
Arbella is a good place to be. Come explore what it can be for you.
Arbella. Here. For Good.
Ready to join Arbella Insurance Group?
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Frequently Asked Questions
What does Arbella Insurance Group pay for a BIA Customer Service Agent (personal lines)?
Arbella Insurance Group offers a competitive compensation package for the BIA Customer Service Agent (personal lines) role. The salary range is USD 58k - 64k per year. Apply through Clera to learn more about the full compensation details.
What does a BIA Customer Service Agent (personal lines) do at Arbella Insurance Group?
As a BIA Customer Service Agent (personal lines) at Arbella Insurance Group, you will: the Customer Service Agent will act as the agency representative to clients, providing counsel on insurance needs and explaining coverages. They will also maintain underwriting and marketing renewal processes and resolve customer inquiries..
Is the BIA Customer Service Agent (personal lines) position at Arbella Insurance Group remote?
The BIA Customer Service Agent (personal lines) position at Arbella Insurance Group is based in Fairfield, Connecticut, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the BIA Customer Service Agent (personal lines) position at Arbella Insurance Group?
You can apply for the BIA Customer Service Agent (personal lines) position at Arbella Insurance Groupdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.