About this role
Job Summary
Aptive Resources LLC is seeking a highly experienced Principal Program Manager, Informatics in support of the Office of Health Informatics (OHI) and Office of Clinical Informatics (OCI). This senior leadership role is responsible for overall contract performance, delivery quality, and alignment of OCI informatics features with VA strategic objectives.
This role serves as the single point of accountability for program execution, providing day-to-day leadership across multidisciplinary informatics, clinical, technical, and agile teams operating in a SAFe® environment.
Primary Responsibilities
- Provide full lifecycle program leadership for the OIP task order, ensuring delivery of high-quality MOIP and COIP features in accordance with the PWS.
- Serve as the Contractor’s authorized representative for all programmatic matters, with full authority over cost, schedule, performance, and staffing.
- Drive Lean-Agile adoption and continuous improvement across teams in alignment with SAFe® principles.
- Lead planning and execution within the SAFe® framework, overseeing Agile Release Trains (ARTs), program increments, iteration planning, and value delivery.
- Manage and mitigate program risks through proactive risk identification, risk registers, mitigation strategies, and executive reporting.
- Coordinate closely with VA leadership, Product Owners, Business Owners, CORs, and stakeholders to maintain alignment with OCI priorities and EHRM objectives.
- Oversee integrated teams delivering informatics analysis, clinical workflow optimization, interoperability, analytics, and operational reporting.
- Ensure all deliverables meet VA quality standards, branding requirements, and acceptance criteria.
- Lead development and execution of Phase-In and Phase-Out Plans, as required.
Minimum Qualifications
- Master’s degree in a relevant discipline.
- Minimum of 15 years of experience managing complex healthcare IT or clinical informatics programs
- 20 years of relevant healthcare IT or clinical informatics program leadership experience may substitute masters education with a Bachelor’s degree.
- Demonstrated expertise managing enterprise-scale programs using SAFe® Lean-Agile principles.
- Experience supporting VA clinical informatics operations, including EHR modernization initiatives across CPRS/VistA and Oracle Health environments.
- Extensive experience with full systems development life cycle (SDLC), enterprise IT governance, and portfolio management.
- Proven ability to manage multidisciplinary teams and multiple concurrent initiatives.
Desired Qualifications
- Direct experience supporting VA ServiceNow development or other VA IT platforms (e.g., CDW, VistA).
- Understanding of VA OIT tollgate, governance, and deployment processes.
- Familiarity with QA/test workflows, including experience supporting stabilization and remediation efforts.
- Exposure to Tiered Hub Process (THB) models or distributed Agile team structures.
- Ability to work in high-pressure, delivery-critical environments with shifting priorities and multiple dependencies.
About Aptive
Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations and enhanced service delivery. Based in Alexandria, Virginia, we support more than a dozen agencies including Veterans Affairs, Transportation, Defense, Homeland Security and the National Science Foundation.
We specialize in applying technology, creativity and human-centered services to optimize mission delivery and improve experiences for millions of people who count on government services every day.
Founded: 2012Employees: 300+ nationwide
EEO Statement
Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class.
Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply.
Other facts
About Aptive
Aptive is a public service delivery partner for the federal government. We harness creativity, technology and human-centered services to improve organizational performance and citizen experience.
We support some of the most innovative and inspiring programs across the government, helping to transform business, connect with people and navigate change. When our clients achieve their goals, more people receive important services, support and information.
Aptive is headquartered in Alexandria, Virginia. Our hundreds of employees across the country are committed to shaping the future, as we have for the last decade.
∙ 2024, 2023, 2022 and 2021 Top Workplace (The Washington Post)
∙ 2024 Patriot Employer of the Year (DAV)
∙ 2024 CEO of the Year (mid-size business category) (WashingtonExec)
∙ 2021 Best Places to Work in Virginia (Virginia Business)
∙ 2020 Small Business Government Contractor of the Year (Northern Virginia Chamber of Commerce)
∙ 2020 Best Places to Work (Washington Business Journal)
∙ 2020 Vet100 Honoree – Institute for Veterans and Families
What you'll do
- The Principal Program Manager is responsible for overall contract performance and delivery quality, ensuring alignment of informatics features with VA strategic objectives. This role includes leading multidisciplinary teams and managing program execution within a SAFe® environment.
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