Job Title: Medical Records Technician (MRT) – Clinical Documentation Integrity (CDI) Specialist

Location: Lt. Col. Luke Weathers, Jr. VA Medical Center, Memphis, TN
Job Type: Full-time, Onsite
Schedule: Monday-Friday 8am-5pm

Position Summary:

The MRT-CDI Specialist will deliver onsite support for inpatient and outpatient documentation improvement by leveraging deep coding knowledge and documentation best practices. This position is responsible for analyzing patient treatment files and outpatient abstracts to improve data accuracy, optimize code integrity, and support the development of a compliant and sustainable CDI program.

Key Responsibilities:

• Perform detailed chart reviews for both inpatient and outpatient documentation to ensure accurate code assignment and MS-DRG capture.

• Collaborate with providers, CDI nurses, and coding teams to resolve documentation gaps through compliant queries and clarifications.

• Help develop and maintain the facility’s CDI program including SOPs, workflows, and turnaround protocols.

• Create and deliver education sessions for providers and coding teams on CDI issues and coding best practices.

• Identify and clarify documentation related to common conditions (e.g., sepsis, CHF, CKD, pneumonia, respiratory failure).

• Support reconciliation between CDI-assigned and final coded records to ensure coding accuracy and resolve discrepancies.

• Engage in documentation quality initiatives including mortality reviews, CMS core measures, and SNOMED-CT updates.

• Participate in CDI-specific newsletter contributions and provider education material development.

• Ensure all documentation supports billing, severity of illness, risk of mortality, and audit-readiness.

Minimum Qualifications:

• Certification in medical coding or documentation from AHIMA, ACDIS, or AAPC.

• Minimum 2 years of CDIS experience preferred.

• Demonstrated knowledge of ICD-10-CM, MS-DRGs, POA indicators, and SNOMED-CT.

• Familiarity with VHA documentation directives, CMS rules, and The Joint Commission standards.

• Strong analytical, documentation, and provider engagement skills.

Arrow ARC supports Veterans Health Administration facilities and offices across the U.S. with health care staffing and program support via the 10-year Integrated Critical Staffing Program (ICSP). We provide staffing solutions to address critical shortages in VHA medical facilities caused by turnover, recruitment issues, seasonal needs, surges or emergencies.

Arrow is a certified Service-Disabled, Veteran-Owned Small Business joint venture between Artemis ARC and Aptive Resources, two award-winning companies that share an agile, mission-focused, results driven approach in the federal sector.​ Arrow provides management consulting services and specializes in working with federal government agencies like the Department of Veterans Affairs and Office of Personnel Management.​

Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class.

Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply.