Key Responsibilities:

1. Delivery Management

• Manage the delivery of SAP Security Service for AMS engagement including Incident, Problem, Change, Service Request across SAP Landscape
• Ensure high service availability and performance, with adherence to defined SLAs
• Lead root cause analysis and drive permanent resolution for recurring issues

• Manage transition and steady-state support phases for new or expanding engagements

2. Technical Responsibilities

• Lead the design and implementation of SAP security architecture, including authorization concepts, role design, and segregation of duties (SoD) analysis.
• Conduct comprehensive security assessments and audits to identify vulnerabilities and recommend robust solutions.
• Collaborate with cross-functional teams to ensure integration of security practices throughout the SAP landscape.
• Provide expert guidance on SAP GRC (Governance, Risk, and Compliance) tools and best practices.
• Mentor and develop junior security consultants, fostering a culture of continuous improvement and knowledge sharing.
• Stay current with the latest SAP security trends, threats, and mitigation strategies.

2. Business/Client Engagement

• Act as the primary point of contact for Business/Client stakeholders, managing expectations and ensuring satisfaction
• Participate in regular governance meetings, provide reporting, insights, and continuous improvement updates
• Build trusted advisor relationships between IT and business leaders

3. Team Leadership

• Manage and mentor a team of SAP consultants and support analysts across onshore/offshore models
• Drive knowledge management, skill enhancement, and competency development within the team
• Support resource planning, onboarding, and performance management

4. Project Management

• Experience in estimation, planning and delivery of different sizes of projects like roll outs, mergers and landscape enhancements

• Experience in role design and different kind of role design concepts like; enabler and master derived

• Experience in Go live and Hypercare support as well as handover to steady-state support
• Ensure compliance with contract terms, scope, and deliverables

5. Continuous Improvement & Transformation

• Identify automation, innovation, and shift-left opportunities to enhance delivery efficiency
• Support the adoption of tools such as SAP Solution Manager, ChaRM, Focused Build, and AI/ML-based ticket resolution

Required Skills and Experience:

• Experience: 12-15 years in SAP Security with at least 5 years in AMS leadership roles
• Strong knowledge of SAP Security and GRC (ECC or S/4HANA), and familiarity with key modules
• Strong understanding of SOX, ITGC, and audit compliance frameworks.

• Exposure to cloud SAP Security platforms such as SAP BTP, SAP IAG, etc.

• Experience in managing large SAP Security AMS engagements across multi-country landscapes
• Proficiency in ITIL processes and tools for service management
• Strong problem-solving, escalation management, and stakeholder engagement skills
• Excellent communication, leadership, and presentation abilities
• Professional certifications such as CISSP, CISM, or CISA is an added advantage.

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Aptiv is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law.