1. JOB IDENTIFICATION

APTEAN JOB TABLE: QA

APTEAN JOB LEVEL: Level F

APTEAN JOB TITLE: Manager, QA

REPORTS TO
Full line: Melissa Turk

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2. GENERAL JOB SUMMARY

As a Manager of Quality Engineering, you will play a key role in driving exceptional levels of quality and testing efficiency within our products, while simultaneously partnering with other teams within Research and Development to ensure delivery objectives are consistently achieved. This role is designed for individuals who have a solid foundation in quality engineering, testing, and leadership, and are eager to contribute their skills to enhance rapid delivery of enterprise supply chain solutions.

3. SCOPE

You will collaborate with cross-functional teams and utilize both your technical expertise and leadership skills to contribute to the overall success of our organization. You will be a strategic partner, mentor, and facilitator, enabling the Scrum teams to take ownership of quality and deliver high-quality products efficiently.  .

4. ORGANIZATION (Indicate the job positions reporting to this role)

Full line: 8 Total

·       Engineer, Automation

·       Senior Engineer, Automation

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·       Job (# of positions): N/A

5. PRINCIPAL DUTIES AND RESPONSIBILITIES

·       Collaborate with cross-functional teams to ensure timely releases that meet and exceed quality expectations 

·       Support QE efforts across multiple product lines and scrum teams 

·       Use subject matter expertise to guide scrum teams in creating comprehensive test strategies and plans, including manual and automated testing, performance testing, and security testing 

·       Provide technical guidance, training, and mentorship to QEs within the Scrum teams, helping them stay up-to-date with the latest tools, technologies, and testing techniques 

·       Act as a central point of contact for quality-related issues, helping to resolve conflicts and facilitate effective communication between Scrum teams, product owners, and other stakeholders  

·       Monitor key quality metrics (e.g., defect density, test execution rate, code coverage, etc.) across all Scrum teams to track progress, identify areas for improvement, and report on the overall product quality 

·       Assist teams in identifying and implementing process improvements through retrospectives and data analysis, to ensure ongoing enhancement of QE practices and team effectiveness 

·       Drive shift-left strategies to identify defects and quality risks earlier in the delivery process  

6. JOB SPECIFICATIONS

Education (Indicate the minimum level of education necessary for this position. Check all that apply and indicate specific degree as applicable to the side (e.g., Bachelor’s in Computer Science)

Required     Preferred        Degree/Certification

 ☒              ☐                   Bachelor’s degree

 ☐              ☒                   Master’s degree

 ☐              ☐                   Ph.D.

 ☐              ☐                   J.D. (law)

 ☐              ☐                   Certification:

 ☐              ☐                   Registration:

 ☐              ☐                   Licensure:

 ☐              ☐                   Other:

Work Experience

• Bachelor’s degree in computer science, engineering, or a related field  
• 7+ years in quality assurance
• 2+ years in a management position - QA Manager, Lead, or similar role
• Proven experience managing distributed teams 
• Deep knowledge of quality engineering methodologies, tools, and frameworks
• Hands-on experience with software testing, defect tracking, and quality management systems (e.g., JIRA, Zephyr, Azure DevOps, TestRail, and Quality Centre) 
• Experience developing and managing automated test suites using tools such as Selenium WebDriver, TestNG, QTP, or similar, and scripting languages 
• Expert knowledge of Agile/Scrum methodology and shift left processes 
• Excellent leadership, problem-solving, and communication skills, with the ability to present complex information to various stakeholders 
• CI/CD knowledge preferred 
• Familiarity with AI test tools a plus   

Knowledge, Skills and Abilities

·       Knowledge and experience testing in a cloud native environment

·       Supply chain industry expertise preferred