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IT Asset & Software Licensing Analyst, Senior | Vendor & Asset Management
full-time•Phoenix
About this role
Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together.
Summary
IT Asset & Software Licensing Analyst, Senior | Vendor & Asset Management
As a Senior IT Asset & Software Licensing Analyst at APS, you will lead the lifecycle management of our software and technology investments to ensure reliability, fiscal responsibility, and compliance. Your expertise will help shape enterprise standards, guide vendor negotiations, and strengthen governance practices that support APS’s mission to deliver safe, reliable, and affordable energy to our communities. You’ll use your technical and analytical skills—especially within ServiceNow—to improve asset visibility, track entitlements, and maintain accurate, transparent records. By optimizing software usage and costs, you support APS’s purpose of doing what is right for the people and prosperity of Arizona while helping design a more sustainable and innovative energy future.
What your day would be like
You will:
You will:
- Lead enterprise software acquisitions, renewals, and vendor negotiations to secure strategic value for APS.
- Use ServiceNow to manage the full lifecycle of software assets, maintain accurate entitlement data, and improve portfolio visibility.
- Develop and implement enterprise standards and purchasing policies that strengthen compliance and operational excellence.
- Oversee budgeting, forecasting, and spend analysis to ensure software investments align with financial priorities.
- Monitor license compliance and contract obligations across systems and platforms, proactively identifying risks.
- Partner with IT, Finance, Procurement, and business leaders to align asset strategies with operational needs and long‑term goals.
Who we’re looking for
You bring:
You bring:
- Proven experience negotiating complex software agreements and managing enterprise licensing compliance.
- Strong ServiceNow proficiency, including asset lifecycle management, CMDB utilization, software inventory tracking, and entitlement governance.
- Financial and business acumen to forecast expenditures and optimize technology investments.
- A track record of standardizing processes, improving asset management maturity, or strengthening purchasing governance.
- Clear, influential communication skills to engage leaders, vendors, and cross‑functional teams.
- A collaborative, accountable mindset aligned with the APS Promise—innovating for the future, empowering others, and achieving results together.
Minimum Requirements
IT Asset & Software Licensing Analyst, Senior | Vendor & Asset Management
- Bachelors' degree in Information Technology or related field
- AND five (5) - eight (8) years of prior relevant experience or equivalent combination of education and directly related experience.
- Requires strong technical knowledge within a job area or system and basic knowledge across related technical areas
Preferred Special Skills, Knowledge or Qualifications
- Familiarity with ServiceNow Software Asset Management
- Software Asset Manager Certification
- Knowledge of technology asset life cycle management processes and supporting tools and services
- Understanding of IT business continuity, cybersecurity, integrated risk management and optimization methodologies as they apply to technology contracts
- Excellent presentation, written and verbal communication skills
- Financial and Budget Acumen
- Demonstrated contract negotiation skills
Major Accountabilities
1) Directly contributes to the establishment and implementation of hardware and software acquisition, protection, maintenance and retention policies, standards and procedures aligned with IT standards and strategy
2) Investigates hardware and software products of a complex nature; evaluates and recommends products based on available metrics, intended usage and financial impact
3) Coordinates with the procurement function and project teams to select, negotiate, and track software & hardware maintenance investments
4) Gather complex data on, and provide analysis of, activities that have an impact on the value, cost and risk of technology assets
5) Ensure accurate and timely reporting, and that data completeness and quality issues are quickly identified and escalated to the responsible data or process owners
6) Identify and report on compliance to IT Asset Management policies, recommend and track remedial action
7) Analyzes new technology investments & advises on contract structure, content and financial modeling
Export Compliance / EEO Statement
This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.
Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.
For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA).
Arizona Public Service is a smoke free workplace.
Home based: Home based employees primarily work from their home offices and come into an APS facility on an as-needed basis.
*Employees are expected to reside in Arizona (or New Mexico for Four Corners-based employees).
*Working from a home office requires adequate technology and an appropriate ergonomic set up.
*Role types are subject to change based on business need.
What you'll do
- The Senior IT Asset & Software Licensing Analyst will lead the lifecycle management of software and technology investments, ensuring reliability, fiscal responsibility, and compliance. Responsibilities include managing software acquisitions, vendor negotiations, and improving asset visibility using ServiceNow.
About APS
APS is Arizona’s largest and longest serving electric utility, providing power for nearly 1.2 million customers in 11 of the state’s 15 counties.
Since our founding in 1886, APS has demonstrated a strong commitment to our customers in one of the country’s fastest growing states, earning a reputation for customer satisfaction, shareholder value, operational excellence and business integrity.
Our success derives from the creative and dedicated people of our company who demonstrate our core values of accountability, safety, integrity, and trust and respect.
At APS, we focus every day on our vision: “Creating a sustainable energy future for Arizona.” We will continue to meet the energy needs of our customers with a solid combination of price and service.
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Frequently Asked Questions
What does a IT Asset & Software Licensing Analyst, Senior | Vendor & Asset Management do at APS?
As a IT Asset & Software Licensing Analyst, Senior | Vendor & Asset Management at APS, you will: the Senior IT Asset & Software Licensing Analyst will lead the lifecycle management of software and technology investments, ensuring reliability, fiscal responsibility, and compliance. Responsibilities include managing software acquisitions, vendor negotiations, and improving asset visibility using ServiceNow..
Is the IT Asset & Software Licensing Analyst, Senior | Vendor & Asset Management position at APS remote?
The IT Asset & Software Licensing Analyst, Senior | Vendor & Asset Management position at APS is based in Phoenix, Arizona, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the IT Asset & Software Licensing Analyst, Senior | Vendor & Asset Management position at APS?
You can apply for the IT Asset & Software Licensing Analyst, Senior | Vendor & Asset Management position at APSdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.