Receptionist (Administrative Support)

About Appen

Appen is a leader in AI enablement for critical tasks such as model improvement, supervision, and evaluation. To do this we leverage our global crowd of over one million skilled contractors, speaking over 180 languages and dialects, representing 130 countries. In addition, we utilize the industry's most advanced AI-assisted data annotation platform to collect and label various types of data like images, text, speech, audio, and video.

Our data is crucial for building and continuously improving the world's most innovative artificial intelligence systems and Appen is already trusted by the world's largest technology companies. Now with the explosion of interest in generative AI, Appen is helping leaders in automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products.

At Appen, we are purpose driven. Our fundamental role in AI is to ensure all models are helpful, honest, and harmless, so we firmly believe in unlocking the power of AI to build a better world. We have a learn-it-all culture that values perspective, growth, and innovation. We are customer-obsessed, action-oriented, and celebrate winning together.

At Appen, we are committed to creating an inclusive and diverse workplace. We are an equal opportunity employer that does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

• Front Desk & Visitor Management
• Serve as the first point of contact for all office visitors and candidates
• Greet visitors professionally and manage sign-in procedures
• Notify employees of visitor arrivals and coordinate meeting room usage
• Handle incoming calls, emails, and general inquiries, escalating as needed

• Administrative & Office Support
• Provide day-to-day administrative support to the Administrative Assistant
• Receive, sort, and distribute mail, documents, and deliveries
• Maintain basic office records, logs, and trackers
• Assist in preparing simple reports, documents, and internal communications

• Office Supplies & Coordination
• Monitor office and pantry supplies and report replenishment needs
• Assist in placing orders and coordinating deliveries with suppliers
• Track deliveries and report issues or shortages

• Employee & HR Coordination Support
• Assist with onboarding and offboarding logistics (ID access, workspace setup, coordination schedules)
• Support interview scheduling and candidate arrival coordination
• Assist in internal events, meetings, and office activities

• Office Environment & Security Support
• Help maintain cleanliness, order, and professional appearance of reception and common areas
• Support access card issuance and basic office security procedures
• Report facility or safety concerns to the Administrative Assistant

• Other Duties
• Perform other administrative and support tasks as assigned
• Act as backup support for basic office operations during peak periods

• Minimum 1–2 years of experience as a receptionist, office assistant, or in administrative support
• Prior experience in a corporate or office setting is an advantage
• Knowledge of front desk operations and basic office procedures

• Excellent written and verbal communication in English
• Professional, courteous, and customer-focused demeanor
• Strong organizational and multitasking abilities
• High attention to detail and dependable work ethic
• Discreet and responsible in handling confidential information
• Proficient in core Microsoft Office applications (Word, Excel, Outlook)

Appen is the global leader in data for the AI Lifecycle with more than 25 years’ experience in data sourcing, annotation, and model evaluation. Through our expertise, platform, and global crowd, we enable organizations to launch the world’s most innovative artificial intelligence products with speed and at scale. Appen maintains the industry’s most advanced AI-assisted data annotation platform and boasts a global crowd of more than 1 million contributors worldwide, speaking more than 235 languages. Our products and services make Appen a trusted partner to leaders in technology, automotive, finance, retail, healthcare, and government. Appen has customers and offices globally.