The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

Senior Trust Manager 

Job Description

Report to: Head of Department – Family Office & Private Clients

Location: London

Role Purpose

To manage a varied portfolio of UK trusts and supervise junior staff.

Manage activities in team and ensure that all work is completed in accordance with prescribed policy and procedures, legal/regulatory requirements, service levels and company standards. Enforce an effective system of internal control and ensures delivery of the high standard of service expected.

Accountabilities & Main Responsibilities

• To have client relationship management responsibility for a portfolio of UK trusts.
• To have a supervisory role and people management responsibility.
• To manage effectively new business on-boarding and allocation within team.
• To be responsible for revenue targets and standards of customer service level delivered by the team.
• To co-ordinate case work with team members, Operations and Support Teams, determining priorities and forward planning.
• To report to Business Head on team and workload, determining priorities, forward planning and training in accordance with the needs of the team.
• Technical
• To manage a portfolio of UK trusts in accordance with the trust instrument and all new and amended legislation, case law and practice.
• To monitor the successful management of trust investments by reviewing investment reports and ensuring agreed investment policies are implemented and remain appropriate.
• To consider and where appropriate exercise discretionary powers over trust assets ensuring that documentation is completed correctly and filed.
• To organise and review all tax calculations, tax returns, income tax certificates and Inheritance Tax forms (mainly for UK trusts) and submissions by the statutory deadline;
• To ensure all tax calculations are correct and returns and elections are submitted by the relevant dates;
• To ensure accurate and timely annual trust accounts or equivalent information are provided to beneficiaries as applicable;
• To oversee the creation and maintenance of accurate trust summaries across the Team trust book;
• To deal with the establishment of new trusts ensuring that all trust opening procedures are followed, documents are completed and records set up correctly.
• To deal with the closure of trusts following the death of a life tenant, coming of age or other event ensuring that all trust closing procedures are followed.
• To attend workshops and seminars as required and to keep abreast of developments within the UK trust and fiduciary industry.

Additional Responsibilities

• Report any identified issues and risks, including legal/regulatory matters and client complaints, to senior management promptly
• To act in accordance with all legal and regulatory requirements affecting the Company and ensuring that actions comply with both departmental procedures and this job description.

Qualifications & Skills

• The jobholder must be CTA, ACCA or STEP qualified or equivalent
• The jobholder is a technical specialist in their respective field
• The work is highly confidential and requires the jobholder to perform well under pressure.
• Acts as a senior point of contact with key internal and external clients or relevant stakeholders
• The jobholder must show self-motivation and ability to work independently.

Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.