The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

About The Role:

The Head of Superannuation Fund Accounting will lead a team responsible for delivering accurate and timely fund accounting, tax and financial reporting for superannuation clients. This role is accountable for the efficient day-to-day running of the operation and ensuring service delivery consistently meets agreed client SLAs and regulatory requirements. Success in the role will require building strong stakeholder and client relationships, driving process improvements, and maintaining a strong focus on quality and risk controls. The Head of Superannuation Fund Accounting Australia is also expected to provide clear, engaging leadership and develop a high-performing team culture.

Job Responsibilities:

The role duties and responsibilities will include but not limited to the following:   

• Provide strong leadership and foster a high-performance and accountable team culture

• Maintain strong, consultative relationships with key clients and business stakeholders

• Develop and maintain efficient processes, controls, and service delivery standards

• Provide technical guidance, coaching, and support to team members on superannuation accounting and reporting requirements

• Ensure all work is appropriately reviewed and signed off prior to release to clients and external stakeholders

• Plan and allocate client assignments effectively across the team to meet reporting deadlines and BAU commitments

• Monitor and track service delivery against plans, deadlines, KPIs, and SLAs

• Conduct team meetings and regular one-on-ones to support performance, development, and engagement

• Provide training and ongoing capability uplift to ensure the team remains current on regulatory changes and best practice

Projects

• Manage and lead projects to improve superannuation fund accounting processes, controls, and procedures

• Satisfy auditor, regulator, and client reporting requirements in line with agreed timelines and service standards

• Support new business onboarding, operational readiness, and client transitions (inbound and outbound)

• Partner closely with the Tax Manager and Audit Manager to ensure timely delivery of statutory obligations and audit support

• Manage quarterly, half-year and year-end reporting cycles for allocated superannuation fund clients

• Support risk, compliance, and governance initiatives, ensuring alignment with internal frameworks and regulatory obligations

• Support strategic and operational initiatives to strengthen service delivery and client experience

• Provide timely and accurate fund accounting services.  Specifically:

  • Preparation of Tax Returns

  • Preparation of BAS Statements

  • Liaise with key internal and external stakeholders

  • Preparation of financial statements

  • Review current processes and procedures to recommend improvements

  • Respond to client and auditors requests in a timely and professional manner

  • Review and improve processes and procedures and ensure they  are adequately documented

  • Manage the team that provides the above services

Manage fund accounting operation and the team

• Provide strong leadership

• Maintain strong, consultative relationship with key clients

• Develop and maintain efficient processes

• Provide technical guidance to team members

• Ensure all work is adequately reviewed prior to issuance

• Plan and effectively allocate client assignments amongst team members

• Monitor and track services delivery against those plans

• Conduct team meetings and one on ones on a regular basis

• Provide training

Proven Experience & Qualifications

• 7-10 years’ experience in Superannuation fund administration industry or with a renowned superannuation business within Australia.

• 5+ years’ experience as a Superannuation Team Manager

• Understanding and expert knowledge of superannuation fund accounting requirements

• Experience with superannuation systems

• Deep knowledge of fund accounting processes

Skills Required:

• Strong leadership skills

• Ability to work well under pressure;

• High level attention to detail;

• Strong team player;

• Strong communication and analytical skills;

• Strong communication skills both oral and written;

• Strong problem-solving skills;

• Ability to prioritise tasks.

Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.