ASSISTANT COMMUNITY DIRECTOR
full-time•Austin
About this role
Description
JOB SUMMARY:
The Assistant Community Director plays a key role in supporting the Community Director with daily operations, leasing activities, rent collection, financial reporting, and resident relations. Responsibilities include overseeing property management functions, assisting with lease agreements, ensuring timely rent payments, and coordinating resident events. This role requires at least three years of property management experience, strong communication and organizational skills, and proficiency in Microsoft Office (ResMan experience preferred). The position involves multitasking in a fast-paced environment while maintaining excellent customer service and leadership abilities.
ESSENTIAL FUNCTIONS:
- Support the Community Director in managing daily property operations and addressing resident needs.
- Foster positive relationships with prospective residents by providing information and addressing inquiries.
- Ensure timely rent collection and accurate posting of payments.
- Oversee the eviction process for delinquent accounts, following legal requirements when applicable.
- Train and mentor staff, demonstrating effective leasing and sales techniques.
- Prepare and execute detailed, legally compliant lease agreements.
- Manage financial processes, including income verification, payment processing, and default procedures.
- Assist in planning, coordinating, and participating in resident social events.
- Monitor local housing and rental market trends, contributing to submarket data collection.
- Serve as the acting Community Director in their absence, ensuring seamless property operations.
Requirements
SKILLS AND QUALIFIATIONS:
- Minimum of three (3) years of property management experience.
- High school diploma or equivalent required; bachelor’s degree preferred.
- Excellent written and verbal communication skills, with the ability to engage effectively across digital platforms and in-person.
- Strong interpersonal skills to build and maintain relationships with residents, team members, and stakeholders.
- Proficiency in Microsoft Office and related software.
- Experience with ResMan property management software is preferred.
- Strong organizational skills with the ability to multitask and meet deadlines in a fast-paced environment
PHYSICAL DEMANDS:
- Ability to stand for extended periods, bend, stoop, squat, kneel, and lift over 20 pounds.
- Occasional property tours with prospective residents as needed.
WORKING CONDITIONS:
- General office conditions.
- Exposure to weather conditions when walking and working on the property
What you'll do
- The Assistant Community Director supports the Community Director in managing daily property operations and resident relations. Key tasks include overseeing leasing activities, ensuring timely rent collection, and coordinating resident events.
About Apartment Managing Professionals
Established in 2006, Apartment Management Professionals began managing its first apartment community for the Housing Authority of the City of Austin. Since its inception, the AMP portfolio has grown to encompass over 40 communities totaling 11,700 units. You will find our communities in high opportunity areas, with nearness to great schools, hospitals, major thoroughfares, public transportation, and major employers.
We are very proud of our team members at AMP—where we focus on hiring and retaining top talent in the industry. We believe in creating an atmosphere for professional growth, through both training and education. Our commitment to customer satisfaction, community, integrity, and teamwork sets us apart from our competitors.
AMP is very fortunate to partner with investors who are committed to preserving quality affordable housing and creating a strong sense of community for all our residents. We believe in enhancing the lives of our residents through great care, swift and expert maintenance, beautiful surroundings, and top-notch resident services.
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Frequently Asked Questions
What does a ASSISTANT COMMUNITY DIRECTOR do at Apartment Managing Professionals?
As a ASSISTANT COMMUNITY DIRECTOR at Apartment Managing Professionals, you will: the Assistant Community Director supports the Community Director in managing daily property operations and resident relations. Key tasks include overseeing leasing activities, ensuring timely rent collection, and coordinating resident events..
Is the ASSISTANT COMMUNITY DIRECTOR position at Apartment Managing Professionals remote?
The ASSISTANT COMMUNITY DIRECTOR position at Apartment Managing Professionals is based in Austin, Texas, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the ASSISTANT COMMUNITY DIRECTOR position at Apartment Managing Professionals?
You can apply for the ASSISTANT COMMUNITY DIRECTOR position at Apartment Managing Professionalsdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.