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Remote Customer Service Benefit Manager
full-timeStarkville$90k - $120k

Summary

Location

Starkville

Salary

$90k - $120k

Type

full-time

Company links

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About this role

Location: 100% Remote (U.S. Based)
Employment Type: Full-Time / Flexible Hours
Compensation: $90,000–$120,000/year
Extras: Weekly Pay | Equity Opportunity | Bonus Program | Vested Renewals


Position Overview

AO Globe Life is hiring Remote Benefit Managers to serve the veteran community. In this role, you will meet virtually with veterans and their families to help them understand and access supplemental benefit programs tailored to their needs. All appointments are pre-scheduled with individuals who have requested information—there is no cold calling involved.

This is an ideal opportunity for service-minded professionals looking to build a remote career rooted in flexibility, purpose, and long-term impact. Whether you're a veteran, military spouse, or simply passionate about serving those who’ve served, this role offers the chance to make a difference while growing a career with advancement potential.


Key Responsibilities

  • Conduct virtual consultations with veterans and their families

  • Evaluate client needs and present personalized benefit recommendations

  • Clearly explain benefits and enrollment procedures

  • Maintain accurate client records and ensure compliance with regulatory standards

  • Provide ongoing support, including follow-ups, policy updates, and claims assistance

  • Participate in team meetings, training, and development programs


What We Offer

  • 100% remote work environment

  • Flexible scheduling

  • Pre-qualified leads—no cold calling or outreach required

  • Commission-based compensation with weekly pay

  • Vested renewal structure for long-term income growth

  • Licensing support for qualified candidates

  • Monthly and quarterly bonus opportunities

  • Equity opportunity (3% at qualifying levels)

  • Leadership development and promotion tracks

  • Supportive, mission-driven team culture


Preferred Qualifications

  • Background in benefits advising, customer service, or consultative sales

  • Excellent communication skills with the ability to build rapport virtually

  • Strong organizational skills and attention to detail

  • Ability to work independently in a remote setting

  • Familiarity with or passion for the veteran community is a plus

  • Tech-savvy and comfortable using Zoom, CRM tools, and digital documentation platforms


Requirements

  • Must be authorized to work in the United States

  • Must have reliable internet and a Windows-based laptop or PC with a working camera


About AO Globe Life

AO Globe Life partners with unions, credit unions, and veteran-focused organizations to provide supplemental life and health benefits to working-class families. With more than 70 years of experience and a rapidly growing remote workforce, we’re committed to service, integrity, and long-term career development for our agents.


If you’re ready to do meaningful work in a flexible, remote-first environment—apply today and join a team where your effort makes a real impact.

Other facts

Tech stack
Customer Service,Consultative Sales,Communication Skills,Organizational Skills,Attention to Detail,Independent Work,Tech-Savvy,Virtual Consultations,Benefit Recommendations,Regulatory Compliance,Claims Assistance,Team Collaboration,Training Participation,Veteran Community Knowledge,CRM Tools,Digital Documentation

About AO Globe Life

Team size: 1,001-5,000 employees
Industry: Insurance

What you'll do

  • The role involves conducting virtual consultations with veterans and their families to evaluate their needs and present personalized benefit recommendations. Ongoing support, including follow-ups and claims assistance, is also a key responsibility.

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Frequently Asked Questions

What does AO Globe Life pay for a Remote Customer Service Benefit Manager?

AO Globe Life offers a competitive compensation package for the Remote Customer Service Benefit Manager role. The salary range is USD 90k - 120k per year. Apply through Clera to learn more about the full compensation details.

What does a Remote Customer Service Benefit Manager do at AO Globe Life?

As a Remote Customer Service Benefit Manager at AO Globe Life, you will: the role involves conducting virtual consultations with veterans and their families to evaluate their needs and present personalized benefit recommendations. Ongoing support, including follow-ups and claims assistance, is also a key responsibility..

Why join AO Globe Life as a Remote Customer Service Benefit Manager?

AO Globe Life is a leading Insurance company. The Remote Customer Service Benefit Manager role offers competitive compensation.

Is the Remote Customer Service Benefit Manager position at AO Globe Life remote?

The Remote Customer Service Benefit Manager position at AO Globe Life is based in Starkville, Mississippi, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Remote Customer Service Benefit Manager position at AO Globe Life?

You can apply for the Remote Customer Service Benefit Manager position at AO Globe Life directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about AO Globe Life on their website.