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Customer Success Benefits Specialist REMOTE
full-timeRichmond$90k - $120k

Summary

Location

Richmond

Salary

$90k - $120k

Type

full-time

Company links

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About this role

Location: 100% Remote (U.S. Based)
Compensation: $90,000–$120,000 per year 
Extras: Weekly Pay | Equity Opportunity | Bonus Program | Vested Renewals
Employment Type: Full-Time | Flexible Hours


Overview

AO Globe Life is hiring qualified individuals to join our mission-driven, fully remote team. Whether you’re a recent grad in business, marketing, or communications—or simply looking for a people-first career with long-term growth—this is your launchpad. We provide hands-on training, structured mentorship, and pre-qualified leads to set you up for success from anywhere you work.


Key Responsibilities

  • Conduct scheduled Zoom consultations with clients

  • Guide individuals and families through personalized benefit options

  • Walk clients through the enrollment process

  • Maintain accurate, organized digital records

  • Deliver excellent customer service and follow-up

  • Participate in weekly training and mentorship sessions

  • Build strong client relationships that support long-term success


Qualifications

  • Strong interpersonal and communication skills

  • Organized, self-driven, and able to work independently

  • Confident on video and familiar with virtual tools

  • Motivated by purpose-driven work and helping others

  • Customer service or client-facing experience (preferred, not required)

  • Authorized to work in the U.S.

  • Must have a reliable internet connection and a Windows-based laptop with a webcam


What We Offer

  • 💻 100% remote work environment

  • ⏰ Flexible scheduling

  • 📞 All warm, pre-qualified leads—no cold calling

  • 💸 Weekly pay via direct deposit (commission-based)

  • 🔁 Vested renewals for long-term income growth

  • 🎓 Full training & full licensing support

  • 📈 Performance bonuses (monthly & quarterly)

  • 🤝 Equity opportunity for qualifying team members

  • 🚀 Clear career advancement pathways

  • 💬 Collaborative, mission-focused team culture


About AO Globe Life

AO Globe Life provides supplemental benefits to working-class families across the U.S., including union members, credit union members, and veterans. With over 70 years of service and a growing remote-first workforce, we’re focused on building meaningful careers with flexibility, support, and impact.


Interested?

Apply today to take the next step in your remote career—where purpose meets opportunity.

Other facts

Tech stack
Interpersonal Skills,Communication Skills,Organizational Skills,Self-Driven,Video Conferencing,Customer Service,Client-Facing Experience

About AO Globe Life

Team size: 1,001-5,000 employees
Industry: Insurance

What you'll do

  • The role involves conducting Zoom consultations with clients and guiding them through personalized benefit options. Additionally, the specialist will maintain organized digital records and deliver excellent customer service.

Ready to join AO Globe Life?

Take the next step in your career journey

Frequently Asked Questions

What does AO Globe Life pay for a Customer Success Benefits Specialist REMOTE?

AO Globe Life offers a competitive compensation package for the Customer Success Benefits Specialist REMOTE role. The salary range is USD 90k - 120k per year. Apply through Clera to learn more about the full compensation details.

What does a Customer Success Benefits Specialist REMOTE do at AO Globe Life?

As a Customer Success Benefits Specialist REMOTE at AO Globe Life, you will: the role involves conducting Zoom consultations with clients and guiding them through personalized benefit options. Additionally, the specialist will maintain organized digital records and deliver excellent customer service..

Why join AO Globe Life as a Customer Success Benefits Specialist REMOTE?

AO Globe Life is a leading Insurance company. The Customer Success Benefits Specialist REMOTE role offers competitive compensation.

Is the Customer Success Benefits Specialist REMOTE position at AO Globe Life remote?

The Customer Success Benefits Specialist REMOTE position at AO Globe Life is based in Richmond, Virginia, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Customer Success Benefits Specialist REMOTE position at AO Globe Life?

You can apply for the Customer Success Benefits Specialist REMOTE position at AO Globe Life directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about AO Globe Life on their website.