About Us

At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving our customers’ financial wellbeing so they can achieve incredible things – be it buying their home, building a business or saving for things big or small. 

About the Role

Role type:                         Full time, permanent

Role location:                  20/111 Eagle Street, Brisbane City, QLD 4000 - 2 vacant patches available in Brisbane South or Sunshine Coast & Toowoomba

The Lending Area Manager is responsible for leading a team of specialist lenders. This role involves recruitment, onboarding, capability building, and leading the sales and performance of a successful specialist lending team. Key responsibilities also include managing customer experience, risk, and governance of the lending team. We currently have 2 vacant patches available in Brisbane South or Sunshine Coast & Toowoomba. 

What will your day look like?

The Proprietary Lending division aims to help customers by offering lending solutions that are tailored to their needs, with simple processes and a strong focus on service across all direct channels whether in person or online. 

As an ANZ Lending Area Manager, you will be responsible for shaping the direction and growth of the lending business, including attracting and keeping great people on the team as well as making sure lending services run smoothly, whether they’re delivered in branches or remotely. You will also manage risks and keep operations safe and secure.

Key responsibilities include:

• Recruiting, attracting and onboarding new home lenders
• Leading consistent, high quality sales leadership across a specialised lending team
• Building capability and fostering a culture of continuous development to create high-performing lenders
• Managing team performance, customer experience, and governance of the lending team
• Establishing strong succession planning and career pathways for new lenders to support ongoing team growth
• Ensuring full compliance with ANZ policies and all regulatory requirements

What will you bring?

To be successful in this role, you should bring in the following:

• Strong networking and relationship building skills, demonstrable influencing abilities and proven regional leadership capability 
• Proven home lending sales track record and ability to grow and scale home lending business, together with whole of customer relationship and banking needs
• Understanding of both the end to end home loan business including systems/process/Policies and Procedures, product and credit skills 
• Strong coaching and capability uplift skillset, with the ability to mentor lenders, enhance technical proficiency and lift sales performance through targeted development
• Growth mindset and ability to do things differently to achieve incremental results

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 109280 .
 

Job Posting End Date

06/02/2026 , 11.59pm, (Melbourne Australia)